Rich Barron

Everyone that helped me at Ganley Subaru Wickliffe were fantastic and very helpful. I'm very pleased with my experience. Very professional and courteous every step of the way with me. I would highly rec fantastic and very helpful. I'm very pleased with my experience. Very professional and courteous every step of the way with me. I would highly recommend going to Ganley Subaru in Wickliffe for vehicles. More

by Doug Verified Customer Verified Customer

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My salesman, Matthew Ferdig, was wonderful. He was very polite and patient. The only reason I did not give 5 stars to the dealer is the car was said to be in “Like New Condition”. The exterior He was very polite and patient. The only reason I did not give 5 stars to the dealer is the car was said to be in “Like New Condition”. The exterior however had quite a few deep scratches that was not displayed in any of the photos online. The car only had 6,500 miles so it was rather unusual. The sales manager was not very willing to work something out about the scratches. He was only willing to move $250 off of the $32,000 total price. Besides that it was a good car buying experience. More

by KADENCOLLINS Verified Customer Verified Customer

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One of the worst places you can buy from. I went in there with cash to buy a Jeep Renegade straight out.. I test drove it and loved it and started doing paperwork.. Next thing you know thae m I went in there with cash to buy a Jeep Renegade straight out.. I test drove it and loved it and started doing paperwork.. Next thing you know thae manager came over and told me he couldn't sell me it because there was another guy who already wanted it... The person who wanted it showed up after me... I was first, I was first come first serve... Here to find out this other person who wanted it knows the owner... So I guess customers come last, Ken Ganley??? So don't test drive anything unless you know it's available... I want to Classic Chevrolet in Mentor and bought a newer Jeep Renegade for even cheaper, with cash and my trade in... And by the way Classic Chevrolet gave me 2,500 down on my 2016 Ford Fusion with a blown transmission.. Subaru of Wickliffe is poor managed no joke....Ken Ganley Subaru of Wickliffe will eventually go downhill and close, that's how trashy it is... This place I will never buy from ever! And I've learned my lesson.... So the moral of my story is friends come first before customers at Ken Ganley... More

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Anthony and Rich are first-rate. I can’t imagine buying a car from anyone else I can’t imagine buying a car from anyone else More

by AFJ1942 Verified Customer Verified Customer

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I had an incredible experience here ! Thank you so much to Crissy and Rich! They made it so easy and accommodated me so much. I will forever be grateful for that. Thank you so much to Crissy and Rich! They made it so easy and accommodated me so much. I will forever be grateful for that. More

by Alexiskozik21 Verified Customer Verified Customer

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Staff was very helpful with car selection 🙄 and sales process. Buying a car is not easy. process. Buying a car is not easy. More

by caroljack1 Verified Customer Verified Customer

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Very friendly knowledgeable people always done when promised! I will always get my car serviced here! Jason the best!! promised! I will always get my car serviced here! Jason the best!! More

by DKSEARAY Verified Customer Verified Customer

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Pleasant experience, offered a great vehicle at a good price. Highly recommended. Keep up the good work, Thank you price. Highly recommended. Keep up the good work, Thank you More

by Silverado Verified Customer Verified Customer

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The dealership had a very friendly atmosphere. The people were all friendly and knowledgeable. We never felt pressured and each question was answered to our satisfaction. We highly recommend Ganl The people were all friendly and knowledgeable. We never felt pressured and each question was answered to our satisfaction. We highly recommend Ganley Subaru! More

by NELSOND49 Verified Customer Verified Customer

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ZERO STARS almost all non certified pre owned cars are junk and brought of out of state auctions with little to no repair work done to ensure all financial responsibilities fall on the owner once purchase junk and brought of out of state auctions with little to no repair work done to ensure all financial responsibilities fall on the owner once purchase is completed Used Car Manager is extremely rude and resorts to intimidation when faced with conflict over issues. Are only focused on squeezing as much money out the customer instead of providing customers with a safe reliable vehicle More

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