Ricardo Viveros
Ricardo Viveros at Audi Dallas
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Ricardo Viveros

Finance Manager

Audi Dallas

5033 Lemmon Ave
Dallas, TX 75209

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4.8
83 Reviews

Originally from Mexico City, but have been a Texan for 20 years now. I have a beautiful and supportive wife and a lovely 6 year old daughter. Enjoy spending my free time around family and friends. I have been in the car business for 14 years now, most of that time in the wholesale and retail of pre-owned vehicles. My main focus is always the customer and like to always exceed their expectations. I have been welcomed by the Audi Dallas Family and wish to extend that invitation over to you, my future customer!

Dealership Experience

4 yrs, 5 mos

Industry Experience

17 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.8

83 Reviews

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83 Reviews of Ricardo Viveros

August 27, 2024

Dealership Rating
Employee Rating

The dealership itself is nice but the customer Sale's rep Ricardo mistreated us so we walked away. But if it hadn’t been for Adam and Zach we would’ve taken our money elsewhere! Adam and Zach are professiona More

by derricksr826
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Figueroa, Christian Stovall , Zach

Aug 27, 2024

Audi Dallas responded

derricksr826, we appreciate your business and your feedback and hope you're enjoying your new car. We appreciate your candid feedback regarding the initial experience with Ricardo, but pleased to hear that Adam and Zach were able to save the deal and earn your business. Thank you for shopping with us. We look forward to earning the extra stars on future visits. Thanks again!

April 29, 2024

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Employee Rating

Kind service and attentive to the needs we had when trading in our leased Audi A5. More

by Varon Perea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Nigo , Ryan Barone

Apr 29, 2024

Audi Dallas responded

Varon, thank you for sharing 5-stars! We're glad to hear our team is kind and attentive! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

April 07, 2024

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Employee Rating

Audi Dallas is one of area’s premier dealerships and I was confident in purchasing a used car there. By used I mean a hard to find model with extremely low miles at an aggressive price. Sales representati More

by Bryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Redd, Drew Nigo

Apr 07, 2024

Audi Dallas responded

Bryan, thanks for sharing 5-stars and noting that Michael was great with both negotiations and follow up! We appreciate your endorsement of your experience in sales and we look forward to serving you additionally in the future. Thanks again!

August 10, 2023

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Employee Rating

Very professional, great facility. Well managed , runs smoothly. Customer care is outstanding and you can see every employee likes their job and are quick to make you feel comfortable More

by G.kitchen
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Riyen Xie and BJ Meeks

Aug 10, 2023

Audi Dallas responded

G.kitchen, thank you for sharing 5-stars! We're pleased to hear our team is professional and provides outstanding customer care! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

June 29, 2023

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Employee Rating

JP anticipated my needs, helped me filter through my questions, reach a conclusion, and select my car and drive it home all within 36 hours. Great experience and makes me already want to drive my 4th More

by jon.henderson
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: John Paul

Jun 29, 2023

Audi Dallas responded

jon, thank you for sharing 5-stars! We're happy to hear JP provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

May 16, 2023

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Jeff was very professional, knowledgeable, and provided excellent service. It was a smooth purchasing process, a great experience. More

by MNM
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davidson

May 16, 2023

Audi Dallas responded

MNM, thank you for sharing 5-star praise and noting your experience working with Jeff in sales. We appreciate your feedback and look forward to serving you additionally when the opportunity arises. Enjoy your new car! Thanks again!

May 02, 2023

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Employee Rating

Audi Dallas does it again! This was the second car purchase from Audi Dallas, and I am glad I went back. Buying a car can be a huge pain, but this dealership makes it easy and More

by ElvisM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 02, 2023

Audi Dallas responded

ElvisM, thank you for sharing 5-stars! We're happy to hear Jaramy LaLonde, Bret and Ricardo provided a fantastic experience and earned your recommendation! We appreciate your praise and look forward to serving you additionally in the future. Take care!

April 26, 2023

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Employee Rating

Audi Dallas is the absolute best car dealership I’ve ever been to. From your first purchase to being a return customer they always make you feel welcome and are truly there to get what you want. Jarmary is t More

by Ally_jean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaramy LaLonde

Apr 26, 2023

Audi Dallas responded

Ally_jean, thank you for sharing 5-stars! We're happy to hear Jaramy is the best and earned your recommendation! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

April 21, 2023

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Employee Rating

Thank you Audi Dallas for the fantastic service I received from service advisor Matt Truong. The other day Matt helped me service my Audi Etron with a major service. I did not know how important th More

by ellensiu73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Truong

Apr 21, 2023

Audi Dallas responded

ellensiu73, thank you for sharing 5-stars! We're pleased to hear Matt Truong provided fantastic service! We look forward to serving you additionally in the future. Thanks again!

April 20, 2023

Dealership Rating
Employee Rating

Jaramy is amazing. She made the process of buying my car a dream come true. So easy and painless. Thank you Jaramy and team Audi Dallas! You Rock! More

by katHill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaramy LaLonde

Apr 20, 2023

Audi Dallas responded

katHill, thank you for sharing 5-stars! We're glad to hear Jaramy made the process easy and painless! We look forward to serving you additionally in the future. Take care!

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