Ricardo Viveros
Ricardo Viveros at Audi Dallas
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Ricardo Viveros

Finance Manager

Audi Dallas

5033 Lemmon Ave
Dallas, TX 75209

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4.7
87 Reviews

Originally from Mexico City, but have been a Texan for 20 years now. I have a beautiful and supportive wife and a lovely 6 year old daughter. Enjoy spending my free time around family and friends. I have been in the car business for 14 years now, most of that time in the wholesale and retail of pre-owned vehicles. My main focus is always the customer and like to always exceed their expectations. I have been welcomed by the Audi Dallas Family and wish to extend that invitation over to you, my future customer!

Dealership Experience

4 yrs, 10 mos

Industry Experience

18 yrs

Languages Spoken

English English

Spanish Spanish

4.7

87 Reviews

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87 Reviews of Ricardo Viveros

April 10, 2025

Dealership Rating
Employee Rating

Professional, proactive and fair as a dealer. They handle the auto business like a dealer should and that is a rarity today More

by Bready
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 10, 2025

Audi Dallas responded

Bready, thank you for sharing 5-stars! We're glad to hear our team is professional, proactive and fair! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

April 01, 2025

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Employee Rating

Norris and Ricardo were super nice to work with, made the entire process smooth! Love my new ride!! More

by Lindsey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Arellano , Norris walker

Apr 01, 2025

Audi Dallas responded

Lindsey, thank you for sharing 5-stars! We're happy to hear Norris and Ricardo are nice to work with and provided a smooth experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

March 12, 2025

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Jaramy Lalonde made my first Audi purchase a wonderful experience! She and the staff were incredibly helpful, professional, and knowledgeable. At Audi Dallas, you’re guaranteed to feel welcomed and suppor More

by Ozoeneh31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 12, 2025

Audi Dallas responded

Ozoeneh31, thank you for sharing 5-stars! We're pleased to hear Jaramy is helpful, professional and knowledgeable! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 17, 2025

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My service attendant was knowledgeable, efficient, and courteous. The car was ready before promised and all items were explained in detail. I love going to this dealership as I never feel pressured and t More

by veakins
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Brett Huneycutt, Marvin Clayton , Jalun Watkins; Zach Moore

Feb 18, 2025

Audi Dallas responded

veakins, thank you for sharing 5-stars! We're happy to hear our team is knowledgeable, efficient and courteous! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

August 27, 2024

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Employee Rating

The dealership itself is nice but the customer Sale's rep Ricardo mistreated us so we walked away. But if it hadn’t been for Adam and Zach we would’ve taken our money elsewhere! Adam and Zach are professiona More

by derricksr826
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Figueroa, Christian Stovall , Zach

Aug 27, 2024

Audi Dallas responded

derricksr826, we appreciate your business and your feedback and hope you're enjoying your new car. We appreciate your candid feedback regarding the initial experience with Ricardo, but pleased to hear that Adam and Zach were able to save the deal and earn your business. Thank you for shopping with us. We look forward to earning the extra stars on future visits. Thanks again!

April 29, 2024

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Kind service and attentive to the needs we had when trading in our leased Audi A5. More

by Varon Perea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Nigo, Ryan Barone

Apr 29, 2024

Audi Dallas responded

Varon, thank you for sharing 5-stars! We're glad to hear our team is kind and attentive! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

April 07, 2024

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Employee Rating

Audi Dallas is one of area’s premier dealerships and I was confident in purchasing a used car there. By used I mean a hard to find model with extremely low miles at an aggressive price. Sales representati More

by Bryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Redd , Drew Nigo

Apr 07, 2024

Audi Dallas responded

Bryan, thanks for sharing 5-stars and noting that Michael was great with both negotiations and follow up! We appreciate your endorsement of your experience in sales and we look forward to serving you additionally in the future. Thanks again!

August 10, 2023

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Employee Rating

Very professional, great facility. Well managed , runs smoothly. Customer care is outstanding and you can see every employee likes their job and are quick to make you feel comfortable More

by G.kitchen
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Riyen Xie and BJ Meeks

Aug 10, 2023

Audi Dallas responded

G.kitchen, thank you for sharing 5-stars! We're pleased to hear our team is professional and provides outstanding customer care! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

June 29, 2023

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Employee Rating

JP anticipated my needs, helped me filter through my questions, reach a conclusion, and select my car and drive it home all within 36 hours. Great experience and makes me already want to drive my 4th More

by jon.henderson
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: John Paul

Jun 29, 2023

Audi Dallas responded

jon, thank you for sharing 5-stars! We're happy to hear JP provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

May 16, 2023

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Employee Rating

Jeff was very professional, knowledgeable, and provided excellent service. It was a smooth purchasing process, a great experience. More

by MNM
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davidson

May 16, 2023

Audi Dallas responded

MNM, thank you for sharing 5-star praise and noting your experience working with Jeff in sales. We appreciate your feedback and look forward to serving you additionally when the opportunity arises. Enjoy your new car! Thanks again!

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