Originally from Mexico City, but have been a Texan for 20 years now. I have a beautiful and supportive wife and a lovely 6 year old daughter. Enjoy spending my free time around family and friends. I have been in the car business for 14 years now, most of that time in the wholesale and retail of pre-owned vehicles. My main focus is always the customer and like to always exceed their expectations. I have been welcomed by the Audi Dallas Family and wish to extend that invitation over to you, my future customer!
Read moreDealership Experience
4 yrs, 5 mos
Industry Experience
17 yrs, 7 mos
Languages Spoken
English
Spanish
83 Reviews
Write a Review83 Reviews of Ricardo Viveros
August 27, 2024
The dealership itself is nice but the customer Sale's rep Ricardo mistreated us so we walked away. But if it hadn’t been for Adam and Zach we would’ve taken our money elsewhere! Adam and Zach are professiona Ricardo mistreated us so we walked away. But if it hadn’t been for Adam and Zach we would’ve taken our money elsewhere! Adam and Zach are professional and know how to treat Clients! More
Other Employees Tagged: Adam Figueroa, Christian Stovall , Zach
April 07, 2024
Audi Dallas is one of area’s premier dealerships and I was confident in purchasing a used car there. By used I mean a hard to find model with extremely low miles at an aggressive price. Sales representati was confident in purchasing a used car there. By used I mean a hard to find model with extremely low miles at an aggressive price. Sales representative Michael was great with both negotiation and follow up. Closing the deal was mostly electronic which expedited the process significantly. I’m very pleased with my purchase and the service at Audi Dallas. More
Other Employees Tagged: Michael Redd, Drew Nigo
August 10, 2023
Very professional, great facility. Well managed , runs smoothly. Customer care is outstanding and you can see every employee likes their job and are quick to make you feel comfortable Well managed , runs smoothly. Customer care is outstanding and you can see every employee likes their job and are quick to make you feel comfortable More
Other Employees Tagged: Riyen Xie and BJ Meeks
June 29, 2023
JP anticipated my needs, helped me filter through my questions, reach a conclusion, and select my car and drive it home all within 36 hours. Great experience and makes me already want to drive my 4th questions, reach a conclusion, and select my car and drive it home all within 36 hours. Great experience and makes me already want to drive my 4th Audi in 36 months More
Other Employees Tagged: John Paul
May 16, 2023
Jeff was very professional, knowledgeable, and provided excellent service. It was a smooth purchasing process, a great experience. excellent service. It was a smooth purchasing process, a great experience. More
Other Employees Tagged: Jeff Davidson
May 02, 2023
Audi Dallas does it again! This was the second car purchase from Audi Dallas, and I am glad I went back. Buying a car can be a huge pain, but this dealership makes it easy and This was the second car purchase from Audi Dallas, and I am glad I went back. Buying a car can be a huge pain, but this dealership makes it easy and upfront. From start to finish this car-buying experience was again, great! I filled out my Trade-In info online and also which car I was interested in late on Sunday night, and Monday morning Jaramy emailed me and then gave me a call to go over details. The specific car I wanted wasn’t available in their inventory, so Jaramy had to do some hunting and was able to find a car to do a dealer trade within an hour. I went into the dealership and while discussing numbers they appraised my car and we worked out a great deal on my trade-in and the new car, we were done within no time. Jaramys communication was impeccable and answered all of my annoying questions haha! Ricardo in finance went through the signing quickly and easily, and Bret the manager went above and beyond to make sure I was happy. Glad I chose Audi Dallas for the second time!! Stop wasting time and go see Jaramy and the team at Audi Dallas!! More
Other Employees Tagged: Brett Huneycutt, Jaramy LaLonde, Andy Mireles
April 26, 2023
Audi Dallas is the absolute best car dealership I’ve ever been to. From your first purchase to being a return customer they always make you feel welcome and are truly there to get what you want. Jarmary is t been to. From your first purchase to being a return customer they always make you feel welcome and are truly there to get what you want. Jarmary is the best! If you can work with her I strongly recommend! More
Other Employees Tagged: Jaramy LaLonde
April 21, 2023
Thank you Audi Dallas for the fantastic service I received from service advisor Matt Truong. The other day Matt helped me service my Audi Etron with a major service. I did not know how important th received from service advisor Matt Truong. The other day Matt helped me service my Audi Etron with a major service. I did not know how important this service was until Matt explained it to me. After the work was completed I noticed an improvement in my car's performance. I am so appreciative for Matt Truong and all his help. Matt even arranged a shuttle to help me get where I needed to be. Please convey my sincere gratitude for all Matt did for me. Grateful customer, Ellen More
Other Employees Tagged: Matt Truong
April 20, 2023
Jaramy is amazing. She made the process of buying my car a dream come true. So easy and painless. Thank you Jaramy and team Audi Dallas! You Rock! She made the process of buying my car a dream come true. So easy and painless. Thank you Jaramy and team Audi Dallas! You Rock! More
Other Employees Tagged: Jaramy LaLonde