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Ricardo Shepherd
Ricardo Shepherd at Stone Mountain Nissan
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Ricardo Shepherd

Sales Manager

Stone Mountain Nissan

4275 US-78
Lilburn, GA 30047

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4.5
72 Reviews
4.5

72 Reviews

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72 Reviews of Ricardo Shepherd

November 22, 2024

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Employee Rating

The worst place to be compared to other car dealers from my experience. They money oriented. I wish they would change their attitude towards customer oriented on my next visit, I don’t think I would be ther More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kathy Acosta, Mike Eneh, Peter Milner, Trotters Moore, Abdul Sesay

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October 01, 2024

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Employee Rating

Every one was very nice, and we got the car and deal we wanted. Can’t wait to pick it up today! Thanks everyone!! More

by hkstew5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kathy Acosta, Patrick Facey, Mike Eneh, Marquez Bigby, Reginald Gaines, Anthony Hartzog, Abdul Sesay

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Oct 03, 2024

Stone Mountain Nissan responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 29, 2024

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Employee Rating

Deron was very respectful and professional with making sure that my experience was spot on. He has a wonderful personality. To the Stone Mountain Nissan family thank you so much for a wonderful buy experi More

by NKEIRUOKEBUGWU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Facey, Daron Owens, Mike Eneh, Marquez Bigby, AJ Khanfer, Reginald Gaines, Anthony Hartzog, Abdul Sesay , Quint Mason

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Jun 30, 2024

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

June 16, 2024

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Employee Rating

KG was very nice and helpful with the installation process for my transmission. I would recommend StoneMountain Nissan. More

by ANTWAN_WESTBROOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: KG

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Jun 28, 2024

Stone Mountain Nissan responded

Hello, thank you for your kind words! We're happy we could help. Your recommendation means so much to us and we're so excited to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 08, 2024

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Employee Rating

The Stone Mountain team take pride in giving great customer satisfaction seeing you happy,and pleased. More

by cuthbea
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Hartzog , Dion Kieth

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Jun 28, 2024

Stone Mountain Nissan responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 15, 2024

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Employee Rating

My experience with the Nissan dealership was professional, efficient and knowledgeable. They seemed to have a goal of assuring that the customers leave happy and satisfied.😊 More

by Miltondonna1675
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andre LeBlanc, Sean

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Jun 28, 2024

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 21, 2024

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Great customer service and in timely manner. The vehicle recall was completed in a timely fashion. Customer More

by rodman_deleveaux
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Workmanship
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Service Communication
Recommend Dealer
Yes
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December 13, 2023

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very good service, the work is professional as well as the timing, would recommend this. More

by jahkismith11
Recommend Dealer
Yes

Other Employees Tagged: Kathy Acosta, Patrick Facey, Daron Owens, Mike Eneh , Carroll Braddy, Eric Campbell, Jeremy Lee, Shah Razaye, tanzeel Shahed

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December 03, 2023

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the staff took great care of me with the purchase of my new car ca'nt wait to come back and upgrade in a few years!!!! More

by mochelle413
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Eneh

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November 29, 2023

Dealership Rating
Employee Rating

Great service and attitudes. Someone always checked on me. They keep me updated. Great team More

by brockettc10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Acosta, Shayna Keyes , Eric Campbell, Jeremy Lee, Don Riley

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