Ricardo Shepherd
Ricardo Shepherd at Stone Mountain Nissan
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Ricardo Shepherd

Sales Manager

Stone Mountain Nissan

4275 US-78
Lilburn, GA 30047

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4.5
72 Reviews
4.5

72 Reviews

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72 Reviews of Ricardo Shepherd

November 22, 2024

Dealership Rating
Employee Rating

The worst place to be compared to other car dealers from my experience. They money oriented. I wish they would change their attitude towards customer oriented on my next visit, I don’t think I would be ther More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 23, 2024

Stone Mountain Nissan responded

Hi Customer, we appreciate your honest feedback, as we are always looking for ways to improve. Here at Stone Mountain Nissan, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at 678-252-3100 X3028 to discuss ways we can better serve you in the future.

October 01, 2024

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Every one was very nice, and we got the car and deal we wanted. Can’t wait to pick it up today! Thanks everyone!! More

by hkstew5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 03, 2024

Stone Mountain Nissan responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 29, 2024

Dealership Rating
Employee Rating

Deron was very respectful and professional with making sure that my experience was spot on. He has a wonderful personality. To the Stone Mountain Nissan family thank you so much for a wonderful buy experi More

by NKEIRUOKEBUGWU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 30, 2024

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

June 16, 2024

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KG was very nice and helpful with the installation process for my transmission. I would recommend StoneMountain Nissan. More

by ANTWAN_WESTBROOK
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: KG

Jun 28, 2024

Stone Mountain Nissan responded

Hello, thank you for your kind words! We're happy we could help. Your recommendation means so much to us and we're so excited to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 08, 2024

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Employee Rating

The Stone Mountain team take pride in giving great customer satisfaction seeing you happy,and pleased. More

by cuthbea
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Hartzog , Dion Kieth

Jun 28, 2024

Stone Mountain Nissan responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 15, 2024

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Employee Rating

My experience with the Nissan dealership was professional, efficient and knowledgeable. They seemed to have a goal of assuring that the customers leave happy and satisfied.😊 More

by Miltondonna1675
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andre LeBlanc, Sean

Jun 28, 2024

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 21, 2024

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Employee Rating

Great customer service and in timely manner. The vehicle recall was completed in a timely fashion. Customer More

by rodman_deleveaux
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

December 13, 2023

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Employee Rating

very good service, the work is professional as well as the timing, would recommend this. More

by jahkismith11
Recommend Dealer
Yes

Other Employees Tagged: Kathy Acosta, Patrick Facey, Daron Owens, Mike Eneh , Carroll Braddy, Eric Campbell, Jeremy Lee, Shah Razaye, tanzeel Shahed

December 03, 2023

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the staff took great care of me with the purchase of my new car ca'nt wait to come back and upgrade in a few years!!!! More

by mochelle413
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Eneh

November 29, 2023

Dealership Rating
Employee Rating

Great service and attitudes. Someone always checked on me. They keep me updated. Great team More

by brockettc10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Acosta, Shayna Keyes , Eric Campbell, Jeremy Lee, Don Riley

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