Ricardo Quintana
Ricardo Quintana at Genesis of Naples

Ricardo Quintana

Product Specialist

Genesis of Naples

6780 Airport Rd N
Naples, FL 34109

Contact Me
4.5
18 Reviews

Dealership Experience

3 yrs, 4 mos

Industry Experience

4 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.5

18 Reviews

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18 Reviews of Ricardo Quintana

December 02, 2025

Dealership Rating
Employee Rating

Good work when you finally get a response from them. Their collective follow up is mediocre More

by elbest.elbest
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2025

Genesis of Naples responded

Elbest - I'm sorry that we didn't leave a better impression during your visit. I would appreciate the opportunity to learn more about what transpired in order to improve your experience going forward. Please contact me at your earliest convenience. Thank you, Sammy Jo Mannering - Service Director - 239-325-1999 ext 3291

November 22, 2025

Dealership Rating
Employee Rating

Ricardo is a knowledgeable sales person with a balance of being helpful and not too pushy. The Genesis GV80 is a great product at a reasonable price. More

by smskas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 24, 2025

Genesis of Naples responded

Thank you for sharing your experience with Ricardo and the Genesis GV80! We hope you enjoy and welcome you back to Genesis of Naples anytime.

November 19, 2025

Dealership Rating
Employee Rating

The sales department, finance department and service department were all professional, efficient and friendly. Thanks! More

by DOCHARTSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Louis Schipani, Linda Midlam

Nov 20, 2025

Genesis of Naples responded

Thank you for sharing your experience with our team! We truly appreciate your business and will be sure to pass along your kind words to the entire Genesis of Naples team. See you next time!

November 16, 2025

Dealership Rating
Employee Rating

Fast, professional sales and finance folks. Relaxing showroom. We knew which Genesis GV80 we wanted and we had it bought and financed within an hour. I highly recommend this dealership. They More

by lorettarphillips
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Morgan is 5*

Nov 17, 2025

Genesis of Naples responded

Loretta, thank you for your excellent review! It’s great to know Ricardo, Morgan, and the team made your buying experience at Genesis of Naples smooth and efficient. Congratulations on your new Genesis GV80!

November 13, 2025

Dealership Rating
Employee Rating

Delivery of the vehicle did not go smoothly and there were some problems. Management contacted me directly and quickly made good on all promises. I’ve purchased two vehicles there in one year and will de More

by BILL@LAPOINTEINS.COM
Recommend Dealer
Yes

Other Employees Tagged: Carlos Caraballo , Pawel in service is very helpful

Nov 14, 2025

Genesis of Naples responded

Thank you for your loyalty and understanding. We apologize for the initial hiccup but happy we turned it around. We truly appreciate your business and look forward to serving you again at Genesis of Naples! Safe travels, and see you next time!

November 09, 2025

Dealership Rating
Employee Rating

Everyone was very friendly, professional, and not overwhelming.. very good experience. We love our new car. More

by fitzfour
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 10, 2025

Genesis of Naples responded

Thank you for sharing your awesome feedback! We appreciate your business and congratulations on your new car! - The Genesis of Naples Team

October 31, 2025

Dealership Rating
Employee Rating

Vehicle and paperwork were not ready when promised. Salesperson initially seemed unable to recall his promise to deliver the vehicle to my home. When I arrived to pick it up instead it had been washed More

by BILL@LAPOINTEINS.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Don’t remember finance guys name

Nov 13, 2025

Genesis of Naples responded

Bill, I'm truly sorry to hear about your recent purchase and the issues you ran into. We set high standards for our service. We are happy we could speak with you and resolve your concerns to your satisfaction, and that you will be removing your review. Thank you, Carlos Caraballo - General Manager - 239-325-1999 ext. 3223

October 25, 2025

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Employee Rating

Great excellent attention, great car wonderful experience, nicely renovated showroom. Remi in Finance was very help[ful More

by bruceleff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Remi Mendozzi

Oct 27, 2025

Genesis of Naples responded

Thank you for your outstanding review of the team and facility! We hope to welcome you back to Genesis of Naples in the future, Bruce!

October 04, 2025

Dealership Rating
Employee Rating

Rodrigo listened to my needs and expectations and met them in a very confident professional manner. More

by Williamdavis7226
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Oct 06, 2025

Genesis of Naples responded

We are so happy that our Genesis of Naples team delivered an excellent experience. Thank you, William!

September 04, 2025

Dealership Rating
Employee Rating

Very pleased with the sales effort of all sales and manager team. The lack of customer service following the sale is the reason for the low rating. I am still waiting for an answer on my care care prod More

by ROBERTSON779
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 08, 2025

Genesis of Naples responded

Robertson, it is disappointing to receive this review. However, we have spoken with you and have done everything in our power to assist you, including providing information and pictures of the products you mention. Thank you, and we wish you all the best moving forward.

1

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