Ricardo Machado
Ricardo Machado at Hanlees Hilltop Toyota
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Ricardo Machado

Internet Sales Consultant

Hanlees Hilltop Toyota

3233 Auto Plaza
Richmond, CA 94806

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4.9
73 Reviews

Dealership Experience

9 yrs, 10 mos

Industry Experience

11 yrs, 11 mos

Languages Spoken

English English

Portuguese Portuguese

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4.9

73 Reviews

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73 Reviews of Ricardo Machado

November 15, 2024

Dealership Rating
Employee Rating

Didn’t put wiper fluid in my car but charged me for it. I was very disappointed with the car service. Never bringing in my car. Charged me over $700 and they forgot to do things they were supposed to. More

by Ingrid Bernal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 04, 2024

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They have compassion, they are knowable, they are truthful, they are organized, they run a peaceful safe place while showing compassion and dignity for the people causing trouble- I impressed with t More

by annaentz
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

October 16, 2024

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Employee Rating

Great customer service and good group of people working hard together to get the job done right. Manager Jimmy Totah is awesome 🤩 He and his staff really care and I appreciate the service they provide! More

by NITAZEPEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 17, 2024

Dealership Rating
Employee Rating

En hanlees hilltop Toyota me dan un buen servicio en mi troca me la dejan con un buen servicio More

by DODDYF5
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

June 06, 2024

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Employee Rating

Súper help with everything he did understood a lot we were talking about with a young buyer More

by LOPEZ.BRENDA50
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

April 28, 2024

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All I could say is good service ,and all the staff working there very nice, More

by anthony dayrit
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Recommend Dealer
Yes

January 25, 2024

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Great customer service! Ricardo was incredibly helpful. He understood my concerns and explained the process of the purchase of my car from start to finish. I am very satisfi More

by sadigmz
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Leal, Anthony Garcia

November 29, 2023

Dealership Rating
Employee Rating

The overall process was smooth and everyone was nice. However it was too long. We waited for more than an hour to see the finance manager. And during the wait we asked to see details of the warranty that More

by ALMINLALANI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Garcia, Thai Nguyen , Zach

November 10, 2023

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Employee Rating

Carlos Anthony and Felipe was very friendly and helpful and I was able to get a vehicle thanks guys i appreciate it. More

by laineywright3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Leal, Anthony Garcia , Felipe

November 09, 2023

Dealership Rating
Employee Rating

Awesome customer service. Friendly and knowledgeable. I was very happy and comfortable around these guys. Thanks! More

by MOHAMEDALYF17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Garcia

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