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Ricardo Ibarra
Ricardo Ibarra at Serra Nissan
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Ricardo Ibarra

Product Specialist

Serra Nissan

1500 Center Point Pkwy
Birmingham, AL 35215

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4.6
88 Reviews

I'm a very driven young man dedicating my time to making your car buying experience more than just another car purchase, buying a vehicle should be fun and a great experience every single time its another step in life that is very important for everyone especially me.

Languages Spoken

English English

Spanish Spanish

4.6

88 Reviews

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88 Reviews of Ricardo Ibarra

February 10, 2025

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Employee Rating

The car was not checked and the cleaners for the car is unsatisfied not happy at all More

by jason.brooks71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Angel Borja, Curtis Lloyd

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Feb 10, 2025

Serra Nissan responded

We are very sorry to hear that you did not fully enjoy your experience with us. We always strive for excellence, including with our pre-owned vehicles, and we appreciate your feedback on your experience so we can continue to improve for our customers and provide the best possible experience. If you would like to speak with us to work towards a resolution of this situation, we encourage to call us at 205-856-2544 and ask for Vince.

January 22, 2025

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Employee Rating

Reception, Salesman, and Finance personnel was great and would not let me leave the dealership without driving off in an automobile. They explained my credit score and how they could help me. Thanks to y More

by dorislewis3112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angel Borja, Curtis Lloyd, Jeff Roe, Payden Sewell, Zac Willis

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Jan 23, 2025

Serra Nissan responded

Thank you so much for this wonderful review! We are extremely grateful that you chose us at Serra Nissan for your new vehicle and trusted us with your time and business. We appreciate hearing about your great experience, and we hope to serve you again for any future services or vehicle purchases!

January 17, 2025

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Employee Rating

Excellent communication , very understanding , very thoughtful , Very helpful , Overall their customer service is outstanding.Really great company More

by andersonj053005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyng Scott

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Jan 17, 2025

Serra Nissan responded

Thank you so much for your outstanding review - it is greatly appreciated! We want to thank you for choosing Serra Nissan for your car's service and for trusting us with your time and business. We are grateful that you're part of the Serra family, and we look forward to serving you again in the future!

January 07, 2025

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I researched the vehicle that I wanted before I visited the dealer. I selected Serra because they had the best selections. I would have liked to have gotten a better finance rate but the estimated monthly More

by csirick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 08, 2025

Serra Nissan responded

Thank you for your feedback, we greatly appreciate hearing from you about how we can improve our customer's experiences here at Serra Nissan! We always do everything we can to find the best deal for our customers, but some factors, such as rates and preset finance charges, are not always up to us to decide. We appreciate you choosing us for your vehicle purchase and working with us, and we hope you will keep us in mind for future service or sales needs so we can do everything in our power to provide a 5-star experience.

December 27, 2024

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I was very pleased with the performance of the salesman. The experience was great and the people was very nice. More

by reginarogers998
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 27, 2024

Serra Nissan responded

Thank you for your kind review, Regina! We congratulate you on your new car and are so glad that you chose us at Serra Nissan to share your time and business with. It was a privilege to serve you, and we hope you will return for future vehicle needs as well!

December 13, 2024

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Employee Rating

Ashley is truly awesome! Don’t hesitate to bring your vehicle in to Serra Nissan! More

by Curt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Borja, Curtis Lloyd, Scott Fuller, Courtney Wilson, Jeff Roe, Matt Henry, Zac Willis, Kyng Scott, Ashley Meeks

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Dec 13, 2024

Serra Nissan responded

Thank you so much for your great review! We are very grateful for your time and your business with us here at Serra Nissan, and we are so glad you enjoyed your service experience! We hope you will return to see us for any of your vehicle's future needs as well.

November 18, 2024

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Employee Rating

Absolutely the best of the trade,friendly and professional, I can not ask fo more, Keep up your good work and your kindness. More

by no20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 18, 2024

Serra Nissan responded

Thank you so much for your positive feedback - we greatly appreciate you choosing to share your time with us here at Serra Nissan! We hope we can earn your business again in the future for any service or sales needs.

September 24, 2024

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Employee Rating

My experience with this dealership was top of the line. Very helpful and patient with me. I would recommend this service to anyone looking for a new car. More

by Pamela
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angel Borja, Curtis Lloyd, Courtney Wilson, Jeff Roe, Payden Sewell, Zac Willis

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Sep 27, 2024

Serra Nissan responded

Thank you so much for your kind review, Pamela! We are so grateful that you chose Serra Nissan, and appreciate your time and your business! We hope to see you again when the time comes for service or another vehicle!

September 18, 2024

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Employee Rating

excellent kind easy guaranteed discount low prices sastisfaction guarantee immediate savings recommended quick offer benefit More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Roe, Payden Sewell, Zac Willis , Amanda Badgwell

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Sep 28, 2024

Serra Nissan responded

Andy, thank you so much for the opportunity to serve you and for your kind review! We are very glad you experienced our wonderful customer service, and hope to see you again soon!

September 15, 2024

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Employee Rating

Serra Nissan good places I’m satisfied with my gmc sierra denali good people mister big Steve More

by lazaro.cano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angel Borja , Big steve

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Sep 28, 2024

Serra Nissan responded

Thank you for your kind review and for choosing Serra Nissan for your new vehicle! We are so glad you enjoyed your experience and found your perfect fit, and we hope you will come back to see us next time you are in the market for a car!

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