Rhyand Kern
Rhyand Kern at Luther Park Place Motor Cars

Rhyand Kern

Service Advisor

Luther Park Place Motor Cars

2828 US-52
Rochester, MN 55901

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8 Reviews

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8 Reviews of Rhyand Kern

September 10, 2024

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Employee Rating

2nd vehicle purchased at this location and had service on previous vehicle. Always treated fairly and quality of service has been spot on. More

by jbaer
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Bianchi, Karl Schmidt

August 10, 2024

Dealership Rating
Employee Rating

Everyone we came in contact with was very professional, helpful, and friendly. Karl was very knowledgeable and we appreciated the extra time he spent teaching us about the new car. Also, a big shoutout to More

by rochsner64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karl Schmidt

March 01, 2024

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Employee Rating

Karl was a great salesman and Aaron made the financing quick. They were a pleasure to work with, top notch people to deal with. Made buying our car easy and quick. More

by Buschboxer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Bianchi, Karl Schmidt

February 27, 2024

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Employee Rating

Karl Schmidt was instrumental in finding us the perfect car. Rhyand Kern takes great care of us. Karl and Rhyand are the reasons we’ve bought 3 BMWs from Luther Park Place. More

by jameslimd
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Karl Schmidt

October 05, 2023

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Employee Rating

It is very clean and it is welcoming. The people are friendly at the sales department. From the service department, Rhyand didn’t treat me with a good customer service when I called. More

by nsongkham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 15, 2023

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Employee Rating

Sales and finance were helpful and good. Went to drive away in my car and it turned out service hadn’t even inspected it. They had the car a week with no communication despite my inquiries. More

by jonathon1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Joshua Kern, Demetrius Johnson, Anthony (Tony) Johnson, Dennis Thompson, Justin Buroker, Scott Colaw , Terry Moses, Terry Rippentrop, Mitch gets 5 stars.

Sep 15, 2023

Luther Park Place Motor Cars responded

Jonathon, Thank you for the information. I am sorry to hear about your experience. Would you be able to let me know what vehicle you purchased so I can look into it and make sure this does not happen again. Scott

Sep 15, 2023

Luther Park Place Motor Cars responded

Jonathon Please contact me 507-282-9468 or my cell 612-840-0730 if there is a problem with a car you bought from Luther Park place Motor cars I will make sure it is fixed. Call me when you get a chance so we can talk about it. Brad Johnson

Sep 15, 2023

jonathon1 responded

I bought a 2013 VW Tiguan on August 30 from Mitch. Mitch was fantastic BTW. My belief is that the problems I experienced originated from the VW service department and poor management. Also, the car doesn’t run like it should FYI. I’ll figure out doing the intake carbon cleaning but it seems like something you guys would have wanted to take care of. Grrrrr. Whatever. It’s a 13k car and not our primary vehicle but I’m not sure we’ll buy a car again from you again. My wife fell in love with the loaner Atlas you let me have while your guys were trying to pull their head out of their a** so there’s that. Taking my wife car shopping is a real nightmare so at least you saved me from trying to figure out what to buy her next. Whoever your VW Service Advisor is needs to find a job he’s decent at, because this ain’t it. JD

August 19, 2023

Dealership Rating
Employee Rating

Awesome dealership and most importantly they don't play games like the majority of the dealerships do. Brad and his crew are the best around. This was quite possibly the smoothest and most well done purc More

by WillyP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 10, 2023

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by abdukadirliban1
Recommend Dealer
Yes

Other Employees Tagged: Joshua Kern, Dennis Thompson , Terry Moses

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