Rhyan Johnson | Page 8

Marion was amazing from the time I contacted Jim Ellis Mazda. He even picked me up from my house as I didn’t have a car at the time. They found the best financing option for me and I am happy with my over Mazda. He even picked me up from my house as I didn’t have a car at the time. They found the best financing option for me and I am happy with my overall buying experience. Thank you! More

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Good experience overall. I will certainly recommend this dealer to friends and family and anyone else that asks me about buying a car. I will certainly recommend this dealer to friends and family and anyone else that asks me about buying a car. More

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BIG SHOUT to Marion Gilbert for helping me with my purchase. He was very upfront, professional and courteous. He walked me through the CX classes and trim levels, and years. He helped me big time w purchase. He was very upfront, professional and courteous. He walked me through the CX classes and trim levels, and years. He helped me big time when my balance went over my pre-approval through my bank. He's a savior in getting my 2019 CX5 Touring. I highly recommend him and coming here for any and all your Mazda needs. Great place to come. He helped me out a lot, again, thanks Marion Gilbert!!! You're amazing. The financing managers were also willing to work with me and help me get my new Mazda!! More

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Conner was excellent, big help with getting my first new car! Very nice and easy to talk to. Will be going to mazda Marietta for all services, love the people there! car! Very nice and easy to talk to. Will be going to mazda Marietta for all services, love the people there! More

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My experience with Jim Ellis Mazda was great! Chase was very helpful, a straight shooter and worked with me to view multiple vehicles. I came in for a Mazda CX 30 but opted for a CX 5. Chase was Chase was very helpful, a straight shooter and worked with me to view multiple vehicles. I came in for a Mazda CX 30 but opted for a CX 5. Chase was knowledgeable about the vehicles and helped me narrow down the decision. Rhyan helped me out greatly with financing and putting together the package I wanted. I felt well attended to and would return to this dealership. More

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I just purchased a cx5 here and it was such a great experience. The dealership itself is so nice. Everyone that works there is super welcoming and very patient with you. If you’re in the market for a M experience. The dealership itself is so nice. Everyone that works there is super welcoming and very patient with you. If you’re in the market for a Mazda I definitely recommend coming to this one. More

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Conner and the dealership provided Professional, Fair, and Flexible customer service. Would recommend this Mazda dealership and Conner to others and Flexible customer service. Would recommend this Mazda dealership and Conner to others More

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Great reception and attention to my needs and informative and interesting drive of the new to me vehicle. and interesting drive of the new to me vehicle. More

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They always treat you like family! We have bought 9 cars over the years through them and they’re always very welcoming, in every department We have bought 9 cars over the years through them and they’re always very welcoming, in every department More

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NOT HAPPY with post-sales service. Just spent 20 minutes making 13 calls to Jim Ellis Mazda at various published numbers and cannot get anyone to answer. Service dept. picks up phone t Just spent 20 minutes making 13 calls to Jim Ellis Mazda at various published numbers and cannot get anyone to answer. Service dept. picks up phone to makle it stop ringing then hangs up on me (three times). Left multiple messages at different numbers. SERIOUSLY FRUSTRATED THAT NO ONE IS AVAILABLE IN THE MIDDLE OF THE DAY ON A THURSDAY. I don't know what is going on at that dealership but this is entirely unacceptable. I would NEVER have paid this much money for a car from Jim Ellis if I'd known I couldn't speak to anyone. Sorry I bought the car BECAUSE OF THE TERRIBLE SERVICE!!! More

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