Rhonda Mitchell

I come to this dealership to service my vehicle over the bigger and fancier Cookeville, TN Ford dealership just because of the two ladies that run the service department. They're amazing, stupid helpful, po bigger and fancier Cookeville, TN Ford dealership just because of the two ladies that run the service department. They're amazing, stupid helpful, polite, professional and literally try their best to save you money. They explain to you in detail about what's going on and so forth. Love them best service department in Putnam county hands down. Now only if we could expand them to be as big and fancy as the Cookeville Ford dealership that would be awesome. You know nicer seating area, more bathrooms, WiFi while I wait, a nicer bigger waiting area to make my wait a little more.... "homier" and less like I'm at work in a service shop🤷. But I love them. More

by JOSHUAKEENE78 Verified Customer Verified Customer

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Great service and good price on set of tires. Very helpful explaining road hazard warranty on tires. Very helpful explaining road hazard warranty on tires. More

by MIKE.FLOYD61 Verified Customer Verified Customer

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The people were very kind and helpful throughout the whole process! I highly recommend using them! whole process! I highly recommend using them! More

by SHAMMONS0609 Verified Customer Verified Customer

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It was amazing experience. They for me in quickly to have my recall done and was very helpful! They for me in quickly to have my recall done and was very helpful! More

by brandybaker32 Verified Customer Verified Customer

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Valley Ford is a very good place to do business. The sales staff and their support team is excellent. The service and parts department are very knowledgeable, friendly, and helpful. The sales staff and their support team is excellent. The service and parts department are very knowledgeable, friendly, and helpful. More

by wc.austin Verified Customer Verified Customer

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Edd Rogers Valley Ford is the best automotive dealership that I have been to for sales and service. They treat the customer like family! that I have been to for sales and service. They treat the customer like family! More

by wc.austin Verified Customer Verified Customer

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I have had my vehicle serviced here since purchase. I like having service close and convenient to my home. This dealership has consistently met my expectations which are high. Rhonda in service and Joe I like having service close and convenient to my home. This dealership has consistently met my expectations which are high. Rhonda in service and Joe in parts have always been friendly and answered any and all questions. Service writer who worked with me was friendly and efficient as well at recent visit. Prompt service while waiting and vehicle is clean and well taken care of. I highly recommend this hometown dealer. More

by David Verified Customer Verified Customer

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We enjoyed the salesperson at Edd Rogers. Come to find out he is from our home area of Bowling Green Kentucky. The sales department understood everything we were looking for in a truck. Altho Come to find out he is from our home area of Bowling Green Kentucky. The sales department understood everything we were looking for in a truck. Although we didn't buy a new truck, that wasn't what we were looking for. We were wanting a good dependable truck to pull our camper with, one that would pull it good and we could make trips in it pulling our camper to surrounding states as well as around the state of Tennessee. The 2015 F-250 if it works out to be that truck will be a great choice for us. Thank You! More

by PAUL.ALLEN0831 Verified Customer Verified Customer

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They do a good job every time I have taken any of my cars or trucks or trucks More

by medicfowler Verified Customer Verified Customer

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Nice to do business with very professional and the work got done in a timely manner. A++++ got done in a timely manner. A++++ More

by terdog10 Verified Customer Verified Customer

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