Rhonda Cook

Brought my Prius in for service and repair. I was met right away by the service advisor, Mr Nick Parody. Mr Parody assisted me getting a rental as well as assuring the service and repairs w I was met right away by the service advisor, Mr Nick Parody. Mr Parody assisted me getting a rental as well as assuring the service and repairs were taken care off. Thank you to Mr Paroddy for making our vist as easy and assisting us. More

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Rhonda is my favorite mechanic. She always gives good advice on parts, tries to give discount, explain what she will be doing, if there are several things to be done and you cannot She always gives good advice on parts, tries to give discount, explain what she will be doing, if there are several things to be done and you cannot afford to do all at once she will tell you which is more important. Then you can go back and do the other service when you can afford it. This helps me not to worry about my car stop working. More

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Everything was completed in a timely manner as I expected and to my complete satisfaction and to my complete satisfaction More

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Very good service, professional and fast. Good communication and excellent service! Kind and friendly. Thank you all! Good communication and excellent service! Kind and friendly. Thank you all! More

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Quick and easy process. Staff was courteous polite and knowledgeable. Would recommend this dealership to anyone Staff was courteous polite and knowledgeable. Would recommend this dealership to anyone More

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The problem was not resolved because the wrong part was sent. The original part was on back order. The people I dealt with did their best to resolve the problem and hopefully the next time I am called th sent. The original part was on back order. The people I dealt with did their best to resolve the problem and hopefully the next time I am called the correct part will work. They were honest about what was happening and are trying their best to resolve the problem. More

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I had completely forgotten that two and a half years ago when I needed a new battery for my car I had signed up for a lifetime replacement. But since I had purchased my battery there when I knew I ought to when I needed a new battery for my car I had signed up for a lifetime replacement. But since I had purchased my battery there when I knew I ought to have it checked I went back. They check the battery had time to put in a new one, even though I didn't have an appointment. So I waited for my battery to be replaced when they came out with the paperwork the lady said Good news you got a free battery. She explained to me that I had gotten a lifetime replacement. I told her I said I had totally forgotten she said and we're here to remind you. That was incredible. I told her I said well I'll be back in about 2 and 1/2 years when I need another battery. I thanked her very much. Great day! More

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Saved me $340 dollars from other dealerships! Great service no Bull! Never tried to sell me a service I do not work Great service no Bull! Never tried to sell me a service I do not work More

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The Phillips service center was very accommodating for my emergency needs. They were able to work me in quickly and reschedule my maintenance that I was to do in another week and take the nail out of the ti emergency needs. They were able to work me in quickly and reschedule my maintenance that I was to do in another week and take the nail out of the tire. Rhonda, the service rep, was particularly helpful. More

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As always the staff and the service. Has been SUPER. Through the many years and many cars we have purchased at your location we have always been pleased. Keep up the good work. John an Has been SUPER. Through the many years and many cars we have purchased at your location we have always been pleased. Keep up the good work. John and Judy Flood More

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