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Rhoel Gray
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181 Reviews
Hi, my name is Rhoel Gray, I am a service advisor at Germain BMW of Naples. I started with the Germain Motor Co. in March of 2007 as a service advisor at Germain Acura in Naples, FL. Under the guidance and mentorship of Joe Diclaudio, and my sincere commitment to creating memorable and unique customer experiences, Germain Acura was ranked as one of the top 5 dealers in the nation for customer satisfaction 5 years in a row. Once at the #1 and #2 position out of 272 dealerships nationwide. In March of 2012, I transitioned to Germain BMW. I am proud to be a part of the Germain Motor Co. and the Germain BMW family because the level of dedication and significance given to our customer’s happiness is unparalleled. When I’m not working I enjoy fishing, watching documentaries on The History Channel and spending time with my wife and our son. I look forward to meeting you, and having you as a client for life by attending to your service needs at the level of excellence you deserve and expect.
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181 Reviews of Rhoel Gray
October 16, 2024
I really appreciated the knowledge of my salesman, Roberto Lopez. His approach to the sales was very low key and he was very knowledgeable on each BMW model. A real plus was how he followed up in the Roberto Lopez. His approach to the sales was very low key and he was very knowledgeable on each BMW model. A real plus was how he followed up in the entire sales process notifying me on each step of the way. Another plus was he stated he was always there if I needed any help after the sales. Much appreciated. I would highly recommend him. More
by joecarbuyer
Other Employees Tagged: Francesca Zupancic, Roberto Lopez
September 06, 2024
I always have an excellent service experience at Germain- especially since I live in a different city from where my car is located. Rhoel Gray goes above and beyond to make things easy and convenient and I especially since I live in a different city from where my car is located. Rhoel Gray goes above and beyond to make things easy and convenient and I appreciate that- as it isn't always the case at other dealers. Definitely highly recommend Germain BMW in North Naples! More
by sueprince
September 03, 2024
My service tech for the last ten years is Rhoel Gray . He is amazing and always takes care of my vehicles with excellent knowledge and customer service. I think of him as a friend and couldn’t have a be He is amazing and always takes care of my vehicles with excellent knowledge and customer service. I think of him as a friend and couldn’t have a better one. More
by Kimacobbkim cobb
August 20, 2024
Rhoel Gray performed excellent service. Made sure I was well taken care of as well as went above and beyond to make sure everything was set with my vehicle. Love the experience every time I Made sure I was well taken care of as well as went above and beyond to make sure everything was set with my vehicle. Love the experience every time I go there and always look forward to working with Rhoel. More
by Matt Cruz
June 06, 2024
Excellent quick service! I appreciate their honesty while repairing my car. Service area very clean. Which they provided a Quiet room instead of the waiting room they have. I appreciate their honesty while repairing my car. Service area very clean. Which they provided a Quiet room instead of the waiting room they have. More
by bmccormic
Other Employees Tagged: Mechanic who checked my car
