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Reza Nejad
Reza Nejad | Page 12
Service Advisor
Mercedes-Benz of Temecula
40910 Temecula Center Drive
Temecula, CA 92591
122 Reviews
122 Reviews of Reza Nejad
August 19, 2019
yearly maintenance, 2 year. Everything went smoothy and timely. I received a courtesy ride home till it was finished. It was done in less than 3 hours. Good job. My only com Everything went smoothy and timely. I received a courtesy ride home till it was finished. It was done in less than 3 hours. Good job. My only complaint is the car wash as always is not up to speed. More
by judynorm2
Verified Customer
August 19, 2019
Professional Always professional. Timely, helpful. Constantly in contact to keep me updated on progress of maintenance. Made sound recommendations that I considere Always professional. Timely, helpful. Constantly in contact to keep me updated on progress of maintenance. Made sound recommendations that I considered for further. Clean, calm pleasant surrounding! More
by rsimpsonsr
August 19, 2019
My Experience with Mercedes-Benz Temecula No complaints here and I was impressed the dealership's exceptional customer service. Reza Nejad was my service consultant and he clearly represents No complaints here and I was impressed the dealership's exceptional customer service. Reza Nejad was my service consultant and he clearly represents the dealership's reputation, and the Mercedes-Benz brand, as a 5 star experience. More
by richbuckles1
August 15, 2019
It took 4.5 hrs. Great service, but wait is long. Arrives for my 10:00 appointment but didn’t get out of there till 2:30. I was told about 2.5 hours. Great service, but wait is long. Arrives for my 10:00 appointment but didn’t get out of there till 2:30. I was told about 2.5 hours. More
by KMCANDREWS2
August 15, 2019
Poor service Very bad service. There is end for more explanation. Ian in sales was very helpful...service needs to learn from sales how to deal with customers. Very bad service. There is end for more explanation. Ian in sales was very helpful...service needs to learn from sales how to deal with customers. More
by bldgdr
August 13, 2019
Too Slow I had an appointment and they said 2 to 3 hours and it took 6 hours. I wish I would have been told checking out an electrical issue would take 3 extra I had an appointment and they said 2 to 3 hours and it took 6 hours. I wish I would have been told checking out an electrical issue would take 3 extra hours. In that case I would not have had them look at it. More
by JBURLESON25
August 13, 2019
Over the top sales and service! For a committed customer the experience is a breeze due to the fact that the team at MB Temecula dealership is showing the highest level of profession For a committed customer the experience is a breeze due to the fact that the team at MB Temecula dealership is showing the highest level of professionalism. I am a repeat customer for a multitude of reasons but first and foremost is the good vibe that everyone here seem to convey to everyone that stops by this dealership. Lots of thanks to Lauren Rose, Bob Crabtree, Javier Suguimizu, Reza Nejad More
by corneliu.blidaru
Other Employees Tagged: Robert Crabtree, Lauren Rose , Javier Suguimizu
August 13, 2019
Tires rotated incorrectly Came in for prepaid service, my tires were rotated incorrectly due to the staggered sizes. My wife drove the vehicle and complained about a noise comi Came in for prepaid service, my tires were rotated incorrectly due to the staggered sizes. My wife drove the vehicle and complained about a noise coming from underneath the vehicle. i drove the vehicle and confirmed the noise. I checked the tire and noticed the tires were rotated incorrectly. Took vehicle back the following day to correct the issue. My wait time was longer than expected but. America from service saw i was waiting and took care of me. More
by LANDO0
Other Employees Tagged: America from service very professional and helpful
August 13, 2019
CHange of Ownership CHange of Attitude Apparently there was a recent change of ownership. Employees were much more interested in the changes than the customers. There was no follow throu Apparently there was a recent change of ownership. Employees were much more interested in the changes than the customers. There was no follow through with me as a customer. I was left to read invoice to see what was done and I was not presented with any results from any inspection (if one was performed) or what future service was required. More
by PROFDOLLAR
August 13, 2019
Great experience. Great service, quick turn around, very helpful and friendly. The staff was very accommodating and the facility is beautiful! I would definitely recomm Great service, quick turn around, very helpful and friendly. The staff was very accommodating and the facility is beautiful! I would definitely recommend to others. More
by JANEGKIM
Other Employees Tagged: Phill Carreon
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