Reza Ghane | Page 20

Fabulous Customer Service and extremely helpful Reza was amazing! The day I had to come in I had both of my daughter with me (8 and almost 2) and was by myself. It wasnt the best or easiest way to Reza was amazing! The day I had to come in I had both of my daughter with me (8 and almost 2) and was by myself. It wasnt the best or easiest way to finalize purchasing my car but Reza was so helpful with my kids and they LOVED him. He was pleasant, helpful, and even went out and switched my carseats from my loaner to my car! He went above and beyond and made the experience wonderful! More

Report | Print

Treated me like a Queen! Reza accommodated my busy schedule and even brought a car to me to test drive. I have 4 kids and travel extensively, so this really sealed the deal fo Reza accommodated my busy schedule and even brought a car to me to test drive. I have 4 kids and travel extensively, so this really sealed the deal for me. The rest of the buying experience was seamless, they treated me like a priority and made the whole process easy. I couldn't have asked for a better experience. More

Report | Print

Great Experience! Reza Ghane was friendly, knowledgeable, and patient. He accompanied us on a couple of test drives and pointed out several features of each vehicle. Reza Ghane was friendly, knowledgeable, and patient. He accompanied us on a couple of test drives and pointed out several features of each vehicle. He was able to answer our questions and also had a great sense of humor. The car-buying experience was seamless. We never felt pressured to make a rushed decision. I would recommend Reza to anyone interested in purchasing or leasing a Mercedes-Benz. More

Report | Print

Great Experience My wife and I were completely blown away by our service here. Rezza was extremelt helpful and friendly, and most importantly, patient. He was not pus My wife and I were completely blown away by our service here. Rezza was extremelt helpful and friendly, and most importantly, patient. He was not pushy and explored various options with us. If you’re interested in a Mercedes I would sincerely recommend stopping in and seeing Rezza. Will definitely be back in the future. More

Report | Print

Salesman of the year! Awesome experience. Great to deal with, very friendly, no pressure and listens to customers. Was a complete pleasure dealing with Reza. Thank you very Awesome experience. Great to deal with, very friendly, no pressure and listens to customers. Was a complete pleasure dealing with Reza. Thank you very much! More

Report | Print

Exceptional Salesman In general, I dislike car buying because the salesmen don't really seem to care about you, they only want to make a buck. This is NOT the case with ou In general, I dislike car buying because the salesmen don't really seem to care about you, they only want to make a buck. This is NOT the case with our salesman, Reza Ghane. Sure, he wants to earn a living but from the moment my husband and I walked into the sales room, we felt at home. Reza helped us feel comfortable and secure in our purchase and went to great lengths to accommodate our needs. He never pressured us to purchase something we weren't happy with. Even after we purchased the car, Reza kept in contact with us to be sure we were happy with our vehicle or to see if we needed any help with all the workings of the vehicle. If you are considering a Mercedes, please ask for Reza. You won't be disappointed! An extremely nice person, which is hard to find sometimes. More

Report | Print

Great customer service !!! From my previous experience, buying a new car has always been quite stressful. Its your hard earned money and you need to be 100% sure you are making From my previous experience, buying a new car has always been quite stressful. Its your hard earned money and you need to be 100% sure you are making a good decision. As much as I want to walk out driving a new car, I don't want to be pressurized. I had been to another dealership the previous day and the first thing the sales rep asked me was "what do you plan to accomplish today? What car do you want to drive? What is your monthly budget?" I felt quite intimidated because I was not sure what to answer, at the same time I wouldn't have walked in the store if I was not sure of my budget. My experience was very different when I walked into this dealership. Mr Reza is an excellent sales person, very patient in understanding our requirements, and answered all my questions. I wasnt even sure what car to buy to begin with, and I went with an open mind. He was very happy to assist us and we test drove multiple cars. He was interested in showing more but I was tired. He didnt force us to get back to office and start the paper work. By the end of the day, unfortunately ,we didnt find a car in their inventory that matched all our requirements, but he assured us that he will find one at the earliest. He was in constant touch during the next few days and soon found a car that we liked. He ensured smooth paperwork and we drove out happy. The staff there is friendly and helpful too. I would definitely recommend Reza and Mercedes Benz of Owings Mills. Thank you! Prashanth More

Report | Print

Excellent Salesman I am always apprehensive when going to purchase a new car. Never feel that the salesman is treating me respectfully. This all changed with Reza. Liste I am always apprehensive when going to purchase a new car. Never feel that the salesman is treating me respectfully. This all changed with Reza. Listened to my needs, found me the right car at the right price. Truly felt like he was working for me. I could not recommend him more highly. More

Report | Print

Customer service to the HIGHEST level!!!! I live pretty far from Owing Mills, however when I visited the dealership to test drive the S500 the service I got from Reza was to the highest level I live pretty far from Owing Mills, however when I visited the dealership to test drive the S500 the service I got from Reza was to the highest level a customer can accept. For the delivery of my new car (that happened after a week as I was not able to buy it the same day) Reza picked my Wife and me from my house to the dealership (over a hour drive) and passed on very good information about my new car. We did not really negotiate on the price but Brett got us a watch for my son :) Great job to the entire team of Owing Mills. More

Report | Print

"Very enjoyable and pressure-free experience" I do not normally write reviews, but Reza was so great that I thought that everyone needed to know how extremely helpful, courteous and knowle I do not normally write reviews, but Reza was so great that I thought that everyone needed to know how extremely helpful, courteous and knowledgeable he was about Mercedes’ cars and products. He made our experience pressure-free and most importantly my wife loved the experience and she definitely loves the vehicle. You know the old saying, happy wife, happy life, well Reza helped me to accomplish both with his great personality and knowledge of the Mercedes vehicles. If you want a great car buying experience with no hassles and a salesperson that does not mind answering every little question that you ask, please consider Reza. He smiled and helped us to understand the entire process. A smile can go a long way when you are deciding on a vehicle. I also would like to thank the entire team that helped us with our purchase, you guys are the greatest. Thank you for providing superior service and excellent vehicles. Again, Reza you are the greatest, keep it up! More

Report | Print