Reza Etemad

Overall generally great service and good experiences for the 5+ years I’ve purchased with Mercedes. This changed somewhat after learning that my last Mercedes was a lemon after only 3 years of owning it. It the 5+ years I’ve purchased with Mercedes. This changed somewhat after learning that my last Mercedes was a lemon after only 3 years of owning it. It was brand new at purchase. I was not happy with the service representative that informed me that the engine had to be replaced. I did not feel taken care of as I normally do with Mercedes. It left a bad taste in my mouth. When I returned to turn in the car and make a new purchase, customer service was fantastic mostly making up for the disappointment. More

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Gerhard Jurinek is the best in the business! ! I have been working with Gerhard for 15+ years, and have personally bought 5 cars from him! I wouldn't want to work with anyone else! He is polished ! I have been working with Gerhard for 15+ years, and have personally bought 5 cars from him! I wouldn't want to work with anyone else! He is polished, professional, knowledgeable, and operates with a lot of integrity. My extended family and friends have been buying their cars from him for years, and everyone always has the same great experience. He goes above and beyond in the process to make you feel comfortable. The Mercedes Benz Dealership of Laguna Niguel itself is gorgeous and clean! I always feel well cared for while I'm there. Everyone is kind and helpful, but I'll always go back because of Gerhard!! More

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Rosie did an excellent job with negotiations and showing us the perfect product within our price range! us the perfect product within our price range! More

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If you are looking at getting a Mercedes, request Rosie Sosa at Mercedes Benz of Laguna Niguel to be your sales person. Let's be real, no one really looks forward to the all day car buying experience, espe Sosa at Mercedes Benz of Laguna Niguel to be your sales person. Let's be real, no one really looks forward to the all day car buying experience, especially if you weren't planning on being in the situation where suddenly you need a new vehicle unexpectedly. This was the case for me, but luckily I got Rosie. She is professional, knowledgeable, patient, attentive & so sweet. She made this process so easy & believe it or not, fun! I actually found myself starting to get excited to buy a new car which was something I wasn't planning on doing for a long while. She helped me nail down my dream car I didn't even know I wanted! The whole experience from beginning to end was more amazing than I could have imagined & it's all thanks to Rosie. She really made the experience so enjoyable. Shout out to Mike Ball & David Gonzalez who were the managers as well as Reza Etemad who was the Finance Manager, they were all also a pleasure to work with alongside Rosie. I've been in my new car for a few months now & no joke, I get so excited when I walk to my car in the morning for work. I look like that heart eye emoji as I walk towards it & think, "I can't believe this is my car!" I have contacted Rosie a few times since to ask questions & she is so on top of it responding the same day. I highly recommend Mercedes Benz of Laguna Niguel & Rosie for your next car buying experience, I promise you won't be disappointed! More

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Kosta was very attentive and helpful helping me get a very sought after vehicle. He helped me in a timely matter and get situated in my new car. very sought after vehicle. He helped me in a timely matter and get situated in my new car. More

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Very friendly staff and easy do deal with. Great purchase experience. Rosie was amazing to work with. Great purchase experience. Rosie was amazing to work with. More

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The dealership had a great selection of vehicles. Rosie our sales person was great. The whole sales experience was so easy.i would highly recommend this dealership to purchase your next vehicle.would Rosie our sales person was great. The whole sales experience was so easy.i would highly recommend this dealership to purchase your next vehicle.would definitely ask for Rosie. More

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Kosta was great to work with. His experience and professionalism simplified the process of finding and purchasing the right MBZ. The dealership was top notch and such a pleasant His experience and professionalism simplified the process of finding and purchasing the right MBZ. The dealership was top notch and such a pleasant atmosphere. Even the finance guy, Reza was amazing. More

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Kostas was great. He was extremely east to work with, straightforward and helpful. Kostas was also very kind with my teen daughter and made the purchase of her fi He was extremely east to work with, straightforward and helpful. Kostas was also very kind with my teen daughter and made the purchase of her first car very exciting and a great experience. Much appreciated! More

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This is the best Mercedes-Benz dealer! I’m very impressed with the services. My purchasing process was clear, honest and smooth. Highly recommended Bernie! I’m very impressed with the services. My purchasing process was clear, honest and smooth. Highly recommended Bernie! More

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