Rey Gordillo

I brought my 2024 Porsche Panamera in only because I noticed light wheel scuffs after a car wash and felt a slight vibration in the left wheel. I never reported pulling or steering drift, yet the paperw noticed light wheel scuffs after a car wash and felt a slight vibration in the left wheel. I never reported pulling or steering drift, yet the paperwork inaccurately documented that I said the car was “pulling to the right,” which was not true. During my visit, I was told that no issue could be diagnosed, yet Porsche suggested that the cause “might” be the steering column and attempted to involve my insurance company for an inspection estimate of over $11,000 — despite not identifying any confirmed problem or presenting any diagnostic findings in writing. I picked up my vehicle expecting reassurance and clarity. Instead, my car is now significantly worse than before I dropped it off. It is now: • Shaking severely at normal driving speeds • Swinging side-to-side at times • Producing knocking sounds under the front area • And what appears to be the rotor surface was changed or altered, though this has not been acknowledged or explained Porsche has refused to correct or address the deterioration in the vehicle’s performance since their handling of it. I have submitted photos and videos and have attempted multiple times to escalate for a resolution, but I have not received transparency, follow-up, or a plan to make this right. For a brand positioned around engineering excellence and ownership experience, this has been extremely disappointing. I am requesting immediate contact from Porsche Executive Relations to review this situation and provide a proper resolution. More

by georgiawylie Verified Customer Verified Customer

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We bought a brand new vehicle. Ordered it. My wife was induced to buy for $5,100 a certified pre-owned warranty -- on a brand new car! Now, they won't answer questions. This is Ordered it. My wife was induced to buy for $5,100 a certified pre-owned warranty -- on a brand new car! Now, they won't answer questions. This is a scam and fraud. Do not do business here. Totally dishonest. More

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Great service! Exactly what I was expecting. Never disappointed but they commitment to excellence! Thank you! Exactly what I was expecting. Never disappointed but they commitment to excellence! Thank you! More

by ALEXS8 Verified Customer Verified Customer

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Scott is always a pleasure to deal with. From the sales team to service, everything went great. From the sales team to service, everything went great. More

by NEWTON2 Verified Customer Verified Customer

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Job was satisfactory and the staff were cordial and informative. Pleased with the attention and hospitality informative. Pleased with the attention and hospitality More

by fulsee Verified Customer Verified Customer

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I had an outstanding experience with this dealership and my salesperson Trey. This was my first Porsche and I was delighted with the professional service. my salesperson Trey. This was my first Porsche and I was delighted with the professional service. More

by jeffreyutz Verified Customer Verified Customer

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Another great experience. A special shout out to Scott Green and Kyle Evens for making my service visit so smooth. Thanks again! A special shout out to Scott Green and Kyle Evens for making my service visit so smooth. Thanks again! More

by STUC24 Verified Customer Verified Customer

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This was our first experience with Porsche and I must say it was the best car buying experience that we have ever had. Our experience started with the incredible showroom that felt more like a living room it was the best car buying experience that we have ever had. Our experience started with the incredible showroom that felt more like a living room than that of a car dealer. We were immediately welcomed by a host of hospitable people, offered a beverage and introduced to our sales specialist Edmond Gebara. His no pressure approach further enhanced our experience and then every step along the way was transparent and fair. My wife and I will always remember this experience and if we are in the market again, we will be back!!!! A separate shout out to our tech ZION who was simply wonderful and so knowledgeable. More

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Rey was great. Responsive, knowledgeable, and helped to get the deal done. A refreshing car-buying experience. Responsive, knowledgeable, and helped to get the deal done. A refreshing car-buying experience. More

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I enjoyed working with Rey and the entire team on the purchase of my 2020 cayenne coupe. purchase of my 2020 cayenne coupe. More

by khend29 Verified Customer Verified Customer

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