Rex Urasaki

excellent customer service and smooth process， plus good pricing and i will definitely come back for my new cars pricing and i will definitely come back for my new cars More

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We had an excellent experience and appreciated the professionalism of Rex, and the entire team at Tustin Lexus. We highly recommend giving Rex a call when you are shopping for your next car. professionalism of Rex, and the entire team at Tustin Lexus. We highly recommend giving Rex a call when you are shopping for your next car. More

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They are one of the most organized and efficient dealer I have experienced. I would recommend them 100%. I have experienced. I would recommend them 100%. More

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Great and smooth transaction. Joe Ehlert the sales person was Wounderfull and very helpful, will definitely refer friends and family . Joe Ehlert the sales person was Wounderfull and very helpful, will definitely refer friends and family . More

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All staff were courteous, prompt,professional,helpful, friendly, easy access, and able to answer all our questions satisfactorily. We had an enjoyable experience working with Rex Urasaki, Iman Azimi, Pay friendly, easy access, and able to answer all our questions satisfactorily. We had an enjoyable experience working with Rex Urasaki, Iman Azimi, Paymon Marandi. All smiles. The dealership is clean and beautiful. More

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I have leased and/or purchased vehicles here since the dealership opened. My current experience in buying out my lease was efficient, informative and pleasant. Greg in finance and Rex in the internet dept dealership opened. My current experience in buying out my lease was efficient, informative and pleasant. Greg in finance and Rex in the internet dept were each very personable and helpful. The new facility is very modern and comfortable. I intend to continue to do business with Tustin Lexus, including my service - a great service center. More

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Can’t complain about anything! The service was great and on time. We like the new look of the dealership as well. The service was great and on time. We like the new look of the dealership as well. More

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This dealership made car buying very easy and stress free with no pressure, no games and no mark ups! with no pressure, no games and no mark ups! More

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This is my second Lexus purchased here. Been to other Lexus dealerships but always end up coming back to this one and making the purchase. Sales representatives are welcoming and non-judgme Been to other Lexus dealerships but always end up coming back to this one and making the purchase. Sales representatives are welcoming and non-judgmental and continue to assist you and your requests eventhough inventory may not be in yet. Another dealership Cerritos Lexus, didn't give my husband and I any attention and when we approached them for questioning about status of inventory and ordering...the sales reps was dismissive and said "we have no cars" not even wanting to speak with us. Eventhough there website was misleading showing the car i wanted was on the lot. Just based on another few words that were exchanged by the two sales reps and their demeanor/tone. We took our business elsewhere and went to Tustin Lexus in which we knew that the car wasn't available yet, but were able to make a reservation. I called Rex Urasaki after sending all my interests options via email. Correspondence was great via phone, email, and in person. I love my Lexus NX 350h and am very happy and appreciative of the time Rex and his team took to show me the new features, signing in to Lexus App, and ensuring settings were good for me to drive home happy! More

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It's great to have a stock of high-demand model that I didn't have to wait too long to get it. Thanks to Rex Urasaki's excellent help and support. didn't have to wait too long to get it. Thanks to Rex Urasaki's excellent help and support. More

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