Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Rex Franks
Refer Me
147 Reviews
Dealership Experience
41 yrs
Industry Experience
41 yrs
Specialties & Trainings
gm training
147 Reviews
Write a Review
147 Reviews of Rex Franks
April 02, 2025
Not everything was disclosed in the agreement. 2022 Ram 1500 with 45,000 miles. I bought the truck on Friday and the salesman said the only thing wrong was the taillight bulbs needed to be replac 2022 Ram 1500 with 45,000 miles. I bought the truck on Friday and the salesman said the only thing wrong was the taillight bulbs needed to be replaced. They delivered it on the next Tuesday with the lights still not working. I had the truck for 30 min before I found the emergency braking didn’t work, the sun visor was ripped out of the socket with a broken wire. Sent it back and they had it for a month before I got it back. Tail lights were fixed but the emergency braking still didn’t work and they glued the sun visor into the socket. I will never buy from them again. The only thing disclosed was a dent on the truck bed which I agreed to. The previous owner which I was told was a salesman pretty much broke the bent the front bumper and I assume that’s why the emergency braking sensors don’t work. Ran into something denting the side of the bed and I don’t know what he did to break the sun visor. I am 3 months in on repairs and have had the truck in my possession a total of 4 weeks. More
by abrsloan
Verified CustomerOther Employees Tagged: James Yarolem, Thomas Luther, Boris Cvijetic, Travis Kizzire
March 19, 2025
The work that was done did not fix the problem my air still don’t work and paid over 1500$ for a seal and a thermostat front air temp on high is 69 and the back is at 48 still don’t work and paid over 1500$ for a seal and a thermostat front air temp on high is 69 and the back is at 48 More
by GIRTCHARLIE
March 08, 2025
We had to call because my wife's car was in need of a replacement mirror and a service Teck named James had taken charge. He called us and we set up a date to have the mirror installed but he was not re replacement mirror and a service Teck named James had taken charge. He called us and we set up a date to have the mirror installed but he was not ready and had not called to tell us not to come in. Then we were placed with a different Teck and they kind of forgot about us. We had to call and get someone's attention. Rex has always been my guy and this time he took charge and everything was done timely and the way it was to be done. WE ARE HAPPY AGAIN. dICKkELLY More
by HEADFROG
February 28, 2025
Service is always great! James, Rex and Hanna are top notch and always get it spot on! James, Rex and Hanna are top notch and always get it spot on! More
by Maverick
Other Employees Tagged: James Yarolem, Deb Assenmacher, Thomas Luther, Boris Cvijetic, Levi Livemore, Christopher McCrea
Dealership Inventory (119 Vehicles)
