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Rex Franks
Rex Franks at Ed Morse Chevy GMC North

Rex Franks

Service Advisor

Ed Morse Chevy GMC North

2113 11th St
DeWitt, IA 52742

Contact Me
4.7
160 Reviews

Dealership Experience

41 yrs, 2 mos

Industry Experience

41 yrs, 2 mos

Specialties & Trainings

gm training

4.7

160 Reviews

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160 Reviews of Rex Franks

June 21, 2025

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Employee Rating

Great experience. We thought something serious was causing our air conditioning to not work and all it needed was an AC recharge for $400. More

by jess.kildow1505
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Jun 21, 2025

Ed Morse Chevy GMC North responded

Thank you for sharing your experience, Jess! We're glad to hear that your air conditioning issue at Ed Morse Chevrolet GMC DeWitt (DICB) was resolved with an AC recharge. It's great that it wasn't anything more serious. We appreciate your business and hope to see you again for any future needs! Sincerely, The Ed Morse Chevy Buick GMC North Team

June 21, 2025

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Employee Rating

What was a normal part of the oil change has been changed and wasn't informed that tire rotation was an up charge. More

by MISSYGINGERBO
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 23, 2025

Ed Morse Chevy GMC North responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the oil change and tire rotation at Ed Morse Chevrolet GMC DeWitt. It's important for us to ensure our customers are fully informed about any additional services and charges. Please feel free to reach out to us directly, as we’d like to address any concerns and clarify our service offerings. Thank you for choosing us! Sincerely, The Ed Morse Chevy Buick GMC North Team

June 13, 2025

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They made the whole process easy and smooth. It was excellent service and kind people. More

by hunter.manatt42
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 13, 2025

Ed Morse Chevy GMC North responded

Thank you for your wonderful review, Hunter! We're thrilled to hear that you found the process easy and smooth, and that you had an excellent experience with our team at Ed Morse Chevrolet GMC DeWitt (DICB). We appreciate your kind words and look forward to seeing you again! Sincerely, The Ed Morse Chevy Buick GMC North Team

May 23, 2025

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Scheduling an appointment was easy and no long wait time. Personelll very friendly. Waiting area very comfortable. More

by KRUEGER3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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May 23, 2025

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We're thrilled to hear that scheduling your appointment at Ed Morse Chevrolet GMC DeWitt (DICB) was easy and that you enjoyed the comfortable waiting area. Our friendly personnel always strive to provide the best service. We look forward to seeing you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

May 21, 2025

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Employee Rating

The department is awesome, especially the service advisor. Rex is always very professional, personable and very knowledgeable in the service of my vehicles. More

by jalehmku
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 21, 2025

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We truly appreciate your kind words about our team and are thrilled to hear that Rex provided you with exceptional service. At Ed Morse Chevrolet GMC DeWitt (DICB), we pride ourselves on professionalism and knowledge. We look forward to assisting you with your vehicles again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

May 17, 2025

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Employee Rating

This is the best dealership in my area. There's at least 3 others in the are,and 2 closer, bur I wouldn't go to any of them. This place is the BEST. More

by TMCJRC94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarlem

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May 17, 2025

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We're thrilled to hear that you consider Ed Morse Chevrolet GMC DeWitt (DICB) the best dealership in the area. We appreciate your loyalty and are here to provide exceptional service anytime you need us. We look forward to seeing you again soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

May 13, 2025

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Employee Rating

The service center is always very clean. I was having oil changed and also asked about tread on tires. They checked and asked if I would like tires rotated. I told them I do alot of driving More

by CHAMBERSP44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 13, 2025

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We’re glad to hear that you had a positive experience at Ed Morse Chevrolet GMC DeWitt (DICB) and that our service center met your expectations. It’s great that our team took the time to check your tires and provide you with the service you needed, especially with your frequent drives to Virginia and Iowa City. We appreciate your feedback and look forward to assisting you again on your next visit! Sincerely, The Ed Morse Chevy Buick GMC North Team

April 24, 2025

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The staff was very friendly and helpful. They made my visit quick and easy for a recall notice and an oil change. More

by Kjdenahy
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2025

Ed Morse Chevy GMC North responded

Thank you for your kind words! We’re thrilled to hear that our team at Ed Morse Chevrolet GMC DeWitt (DICB) was friendly and helpful during your visit for your recall notice and oil change. We strive to make every experience quick and easy. We look forward to welcoming you back for your next service! Sincerely, The Ed Morse Chevy Buick GMC North Team

April 19, 2025

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Employee Rating

Rex is very knowledgeable and a great person to work with. He takes the extra step to meet our service needs. More

by TAMMYFORRET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 19, 2025

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We appreciate your kind words about Rex and his dedication to meeting your service needs at Ed Morse Chevrolet GMC DeWitt (DICB). We're glad to have him as part of our team. We look forward to serving you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

April 15, 2025

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Employee Rating

good 11111 111111 11111 1111 1111 11111v 1111 1111 1111 111 111 11 11 11 1 More

by TOWNSENDRUSS
Recommend Dealer
Yes
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Apr 16, 2025

Ed Morse Chevy GMC North responded

Thank you for your review! We appreciate your support and look forward to serving you at Ed Morse Chevrolet GMC DeWitt (DICB) in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

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