Rene Polanco
Rene Polanco at Southern Hyundai Chesapeake

Rene Polanco

Service Manager

Southern Hyundai Chesapeake

3416 Western Branch Blvd
Chesapeake, VA 23321

4.6
87 Reviews
4.6

87 Reviews

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87 Reviews of Rene Polanco

June 19, 2025

Dealership Rating
Employee Rating

Good service wish that it could be a faster service but overall will recommend the service More

by WRS196250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Floyd Pilley

Jun 19, 2025

Southern Hyundai Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 19, 2025

Dealership Rating
Employee Rating

It was good I’m glad I finally got what I needed taken care of dealing with my suv More

by AALIYAHRICHARDSON33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2025

Southern Hyundai Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 17, 2025

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Employee Rating

Great customer service everyone had smiles on there faces. Fast service and the hours are great More

by SHEBA306
Service Price Transparency
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Recommend Dealer
Yes
Jun 18, 2025

Southern Hyundai Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 14, 2025

Dealership Rating
Employee Rating

I cant express how grateful I am for the above and beyond experience that this team, especially Renee and the young mechanic (Im sorry I dont have his name!) who helped me gave a first time customer in a ver More

by Krispy
Workmanship
Service Time
Recommend Dealer
Yes
Jun 18, 2025

Southern Hyundai Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 08, 2025

Dealership Rating
Employee Rating

John went above and beyond for us with our second cat purchase . Very please with their service More

by POOLE7401
Recommend Dealer
Yes

Other Employees Tagged: John Bennett

Jun 11, 2025

Southern Hyundai Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 06, 2025

Dealership Rating
Employee Rating

Specialists were professional, friendly and helpful. Jury still out on if the one issue is fixed. More

by ampm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Floyd Pilley

Jun 11, 2025

Southern Hyundai Chesapeake responded

Thank you for taking the time to provide us with this feedback.

June 05, 2025

Dealership Rating
Employee Rating

Always a great experience with professional and friendly technicians who answer any questions that I may ask. More

by COLFELS
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 11, 2025

Southern Hyundai Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 03, 2025

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Employee Rating

Was please with the serviced received. Was greeted at my car and given all details of the work to be completed. More

by pwilson4421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2025

Southern Hyundai Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 03, 2025

Dealership Rating
Employee Rating

Service was really slow that day. Multiple people stayed there for hours waiting on their vehicles. Technicians were heard blaming other workers and complaining. More

by SARAH.BOLLINGER
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2025

Southern Hyundai Chesapeake responded

We appreciate your feedback and are eager to better your return experience.

May 29, 2025

Dealership Rating
Employee Rating

Since Southern Hyundai brought in this new group of sales people and representatives, my experience has changed from 0 to 100. I am glad to come to have my car service at Southern Hyundai. More

by arrjj2323
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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