

Rene Polanco
Service Manager
Southern Hyundai Chesapeake
3416 Western Branch Blvd
Chesapeake, VA 23321
64 Reviews
Write a Review64 Reviews of Rene Polanco
April 17, 2025
Ashley was awesome! Great customer service! I would recommend Southern Hyundai again and again. Excellent! Great customer service! I would recommend Southern Hyundai again and again. Excellent! More
Other Employees Tagged: Floyd Pilley, Ashley Magnuson
April 16, 2025
They cared for my vehicle as if it were there own. I look forward to doing business with them in the future. I look forward to doing business with them in the future. More
Other Employees Tagged: Jimmy Stancil, Floyd Pilley, John Bennett, Ashley Magnuson, Caitlyn Tait, Sean Pierce, Dan Lichtman, Nick Wilson
April 08, 2025
Horrible customer service. Ineffective communication. Kept car 11 days, pick it up and had to take it back the next day as problem wasn't resolved Ineffective communication. Kept car 11 days, pick it up and had to take it back the next day as problem wasn't resolved More
Other Employees Tagged: Jimmy Stancil, Sean Pierce, Dan Lichtman
April 07, 2025
The process was simple and straight forward. All my questions were answered and I couldn’t be happier with my new vehicle. All my questions were answered and I couldn’t be happier with my new vehicle. More
Other Employees Tagged: Steve Johnson
March 29, 2025
I used Southern Hyundai service department twice where the service was horrendous. Both times, It took several days to diagnose and repair my car. In both cases, within several days, the problems they sup the service was horrendous. Both times, It took several days to diagnose and repair my car. In both cases, within several days, the problems they supposedly repaired resurfaced and required additional days to diagnose and repair. More
Other Employees Tagged: Jimmy Stancil, Sean Pierce
March 26, 2025
The waiting area was clean and well stocked. The technicians were friendly and helpful. The work was preformed quickly and I was back out on the road in no time. I enjoy the free oil changes and The technicians were friendly and helpful. The work was preformed quickly and I was back out on the road in no time. I enjoy the free oil changes and safety inspections because I use the service shop at the dealer where I purchased the car. More
Other Employees Tagged: Floyd Pilley, Ashley Magnuson, Caitlyn Tait, Sean Pierce
March 22, 2025
Good customer service and fast responding I bay my car they did great job thank you !! they did great job thank you !! More
Other Employees Tagged: Floyd Pilley, Ashley Magnuson, Caitlyn Tait, Sean Pierce , All
March 16, 2025
Everyone I spoke and worked with was very pleasant and helpful last Thursday. Our car was purchased from this dealership in July 2023. Therefore I have dealt with servicing my vehicle several times. This helpful last Thursday. Our car was purchased from this dealership in July 2023. Therefore I have dealt with servicing my vehicle several times. This group of staff in the service department that worked with me on Thursday was a big improvement compared to the group I dealt with previously before last week's visit. Everyone was courteous, friendly and prompt. I used to dread having to go to this dealership because the interactions with the staff had not been pleasant. But now It seems to be better organized and the people working there care about giving the best service possible. More
Other Employees Tagged: Floyd Pilley, Ashley Magnuson, Caitlyn Tait, Sean Pierce
March 10, 2025
Helpful and service was timely. Haven’t been disappointed yet😃 Great job. Thank you all. Haven’t been disappointed yet😃 Great job. Thank you all. More
Other Employees Tagged: Ashley Magnuson, Caitlyn Tait, Sean Pierce