Rene Polanco

Horrible customer service. Ineffective communication. Kept car 11 days, pick it up and had to take it back the next day as problem wasn't resolved Ineffective communication. Kept car 11 days, pick it up and had to take it back the next day as problem wasn't resolved More

by MHOOP55 Verified Customer Verified Customer

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The process was simple and straight forward. All my questions were answered and I couldn’t be happier with my new vehicle. All my questions were answered and I couldn’t be happier with my new vehicle. More

by carlos.rodriguez91 Verified Customer Verified Customer

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I used Southern Hyundai service department twice where the service was horrendous. Both times, It took several days to diagnose and repair my car. In both cases, within several days, the problems they sup the service was horrendous. Both times, It took several days to diagnose and repair my car. In both cases, within several days, the problems they supposedly repaired resurfaced and required additional days to diagnose and repair. More

by MHOOP55 Verified Customer Verified Customer

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The waiting area was clean and well stocked. The technicians were friendly and helpful. The work was preformed quickly and I was back out on the road in no time. I enjoy the free oil changes and The technicians were friendly and helpful. The work was preformed quickly and I was back out on the road in no time. I enjoy the free oil changes and safety inspections because I use the service shop at the dealer where I purchased the car. More

by patti.ann.1960.virginia Verified Customer Verified Customer

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The service manager was very obliging, I appreciated the the woman at the Body Shop who did the assessment. the woman at the Body Shop who did the assessment. More

by jillminnstucker Verified Customer Verified Customer

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Good customer service and fast responding I bay my car they did great job thank you !! they did great job thank you !! More

by Beneazeb Verified Customer Verified Customer

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Everyone I spoke and worked with was very pleasant and helpful last Thursday. Our car was purchased from this dealership in July 2023. Therefore I have dealt with servicing my vehicle several times. This helpful last Thursday. Our car was purchased from this dealership in July 2023. Therefore I have dealt with servicing my vehicle several times. This group of staff in the service department that worked with me on Thursday was a big improvement compared to the group I dealt with previously before last week's visit. Everyone was courteous, friendly and prompt. I used to dread having to go to this dealership because the interactions with the staff had not been pleasant. But now It seems to be better organized and the people working there care about giving the best service possible. More

by LMFLORY Verified Customer Verified Customer

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Helpful and service was timely. Haven’t been disappointed yet😃 Great job. Thank you all. Haven’t been disappointed yet😃 Great job. Thank you all. More

by Teena Verified Customer Verified Customer

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I first met Ashley in the show room when I was buying my car & then had the pleasure of interacting with her again in the parts department during a routine check up. Ashley has always been professional & is car & then had the pleasure of interacting with her again in the parts department during a routine check up. Ashley has always been professional & is always a pleasure to deal with! More

by Angieculpepperx3 Verified Customer Verified Customer

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Everything was great except it took 2 hours that was not good took too long since I did have an appointment good took too long since I did have an appointment More

by RODGERSELAINE Verified Customer Verified Customer

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