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Rene Davis
Rene Davis at Tom Peacock Cadillac
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Rene Davis

Service Adviser

Tom Peacock Cadillac

15480 North Fwy
Houston, TX 77090

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4.7
12 Reviews
4.7

12 Reviews

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12 Reviews of Rene Davis

September 19, 2024

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Employee Rating

Best service in the city and always taking care of me and my car! Will forever take my vehicle to this dealership! More

by AndrewArreaga
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Recommend Dealer
Yes
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Sep 20, 2024

Tom Peacock Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that you appreciate the service at Tom Peacock Cadillac and that we consistently take care of you and your vehicle. We look forward to seeing you again for your future needs! Sincerely, Steve Hainline | General Manager | 281.443.7700

September 19, 2024

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Employee Rating

Renee was my service advisor, she did an excellent job at making sure my needs were taken care of! More

by mckinneycherice
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Walt Thomas

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Sep 20, 2024

Tom Peacock Cadillac responded

Thank you so much for your review! We truly appreciate your kind words and are thrilled to hear that our service advisor took excellent care of your needs. Here at Tom Peacock Cadillac, we strive to provide top-notch service, and it's wonderful to know we succeeded. We look forward to seeing you again soon! Sincerely, Steve Hainline | General Manager | 281.443.7700

September 16, 2024

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Great service, everyone was polite and adviser Renee was excellent. I will be back when I need service More

by anthonyhooks
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Recommend Dealer
Yes
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Sep 18, 2024

Tom Peacock Cadillac responded

Thank you so much for your kind words! I'm thrilled to hear that you received great service from our team and that Renee made a positive impact during your visit. I appreciate your feedback and look forward to welcoming you back to Tom Peacock Cadillac whenever you need service. Safe travels! Sincerely, Steve Hainline | General Manager | 281.443.7700

September 13, 2024

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My service writer Renee was very helpful and made my experience easy. I would definitely recommend her and this dealership. More

by lindanew2011
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Workmanship
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Recommend Dealer
Yes
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Sep 16, 2024

Tom Peacock Cadillac responded

Thank you for your kind words! We're thrilled to hear that Renee provided you with helpful service and made your experience at Tom Peacock Cadillac easy. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700

September 06, 2024

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Employee Rating

Worst costumer service I was under warranty and was charger 200 for reprogramming the windshield wipers after my battery was changed by them a month back and some my windshield wipers got de programmed More

by Casanova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ricco Brown , Alvis Young , Spear Pittman IV, Ronald Samples, Walt Thomas, Billie Collins, Freddie Falcon, Joe Wolf, Dealer Rater

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Sep 09, 2024

Tom Peacock Cadillac responded

Thank you for your feedback. I understand that you had an unsatisfactory experience at Tom Peacock Cadillac regarding the charge for reprogramming your windshield wipers. Your concerns about warranty coverage are important to me. I encourage you to contact me directly so I can better assist you and address your experience. I appreciate your input and I am committed to improving our service. Sincerely, Steve Hainline | General Manager | 281.443.7700

August 26, 2024

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The staff here is always so pleasant and very thorough when they pick up my car as well as returning it. Will definitely continue to use Tom Peacock in the future! More

by mlturcato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alvis Young , Spear Pittman IV, Ronald Samples, Billie Collins, Freddie Falcon, Joe Wolf

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Aug 28, 2024

Tom Peacock Cadillac responded

Thank you for your kind words! We're thrilled to hear that you had a pleasant experience with our staff at Tom Peacock Cadillac. We pride ourselves on thorough service, and it's great to know that it shows. We look forward to assisting you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700

July 04, 2024

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I love the management team including the GM and service director. They really care and want to deliver the best service experience possible. More

by quentin
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Recommend Dealer
Yes
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Jul 19, 2024

Tom Peacock Cadillac responded

Thank you for choosing Tom Peacock Cadillac! We are thrilled to hear that you had a great experience with our management team, including the GM and service director. Providing top-notch service is our priority, and we appreciate your kind words. We look forward to welcoming you back for another exceptional experience! Sincerely, Steve Hainline | General Manager | 281.443.7700

June 11, 2024

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Employee Rating

The experience was very good! ! Timing was great too!! And also customer service was excellent. Overall great experience. I will be coming back again for service More

by danterrianr.dr
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 19, 2024

Tom Peacock Cadillac responded

Thank you for the positive feedback, Dan! We appreciate you choosing Tom Peacock Cadillac for your service needs. We are thrilled to hear that you had a great experience with us, from timing to customer service. We look forward to welcoming you back for your next service visit! Sincerely, Steve Hainline | General Manager | 281.443.7700

June 06, 2024

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Employee Rating

Dealership was listen to my needs and concerns. Freddy was very professional and help diagnose the problems and ensure that it was fixed. Also very appreciative for loaner car. More

by Don Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ricco Brown , Walt Thomas

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Jul 19, 2024

Tom Peacock Cadillac responded

Thank you for the positive review, Don! We are glad to hear that Freddy provided you with professional service and addressed your needs and concerns effectively. We strive to ensure all our customers have a great experience at Tom Peacock Cadillac. We look forward to welcoming you back in the future or to share your experience with others. Sincerely, Steve Hainline | General Manager | 281.443.7700

June 05, 2024

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Employee Rating

They take the time to listen , they then analyze the problem and come back with a concise easy to understand explanation. How long it will take to repair and cater to your well being by offering rides h More

by Perryawc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Spear Pittman IV , Clara at the cashiers desk

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Jul 19, 2024

Tom Peacock Cadillac responded

Thank you for sharing your positive experience with us at Tom Peacock Cadillac. We are delighted to hear that our team took the time to listen, analyze the issue, and provide a clear explanation of the repair process. We always aim to cater to our customers' well-being by offering rides home for your convenience. We appreciate your kind words and look forward to serving you again in the future. Sincerely, Steve Hainline | General Manager | 281.443.7700

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