Renato Sehovic

I recently purchased a certified pre-owned vehicle from your dealership, and while I’m happy with the car itself, I can’t say I was over the moon with the overall service experience. Unfortunately, it f your dealership, and while I’m happy with the car itself, I can’t say I was over the moon with the overall service experience. Unfortunately, it felt like I was treated a bit differently—almost like a second-class customer—because I wasn’t buying a brand new vehicle. The attention and enthusiasm that I observed being shown to new car buyers just didn’t carry over to my experience. Buying a certified pre-owned car is still a significant investment, and I had hoped for a level of care and professionalism that reflected that. I’m sharing this feedback in the hopes that future customers—regardless of what they’re buying—are made to feel equally valued. More

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We recently purchased a vehicle from Herb Chambers BMW of Sudbury, and the entire experience was nothing short of exceptional. Brianna, who assisted us throughout the process, was incredibly warm, inviting, Sudbury, and the entire experience was nothing short of exceptional. Brianna, who assisted us throughout the process, was incredibly warm, inviting, and attentive to our needs. From the very beginning, she made us feel welcome and went out of her way to ensure everything was handled efficiently so we could take our vehicle home as soon as possible. She stayed on top of every detail — from organizing the paperwork to providing timely follow-ups — and kept us clearly informed at every step. Her professionalism, kindness, and genuine desire to help made the whole process smooth and stress-free. Beyond Brianna, the entire team at the dealership was equally humble, compassionate, and easy to work with. It truly felt like everyone there cared about making the experience as enjoyable as possible. Highly recommend Herb Chambers BMW of Sudbury — especially if you get the chance to work with Brianna! More

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