
38 Reviews
Write a Review38 Reviews of Reinaldo Modernel
March 06, 2025
We had an absolutely fantastic experience at Richard Lucas Subaru, all thanks to Rey Modernel. After a less-than-stellar visit to another dealership in the city, we reached out to Richard Lucas Subaru a Lucas Subaru, all thanks to Rey Modernel. After a less-than-stellar visit to another dealership in the city, we reached out to Richard Lucas Subaru and immediately felt like we were in good hands. From the very first phone call, Rey went above and beyond to make sure we found the Forester that fit both our needs and our budget. When we arrived, Rey was smart, professional, and incredibly personable. Never pushy, always attentive. He worked to make sure we could drive off the lot that very same day, finding creative solutions to make the process smooth and stress-free. My wife, who is 8 months pregnant, felt completely reassured after he walked us through all the safety features and reliability of Subaru vehicles. His knowledge, patience, and commitment to customer satisfaction made this a truly stress-free and enjoyable experience. If you're looking for an honest, dedicated, and genuinely kind salesperson who will go the extra mile, Rey is the guy to see. We can’t recommend him highly enough. More
February 12, 2025
Smaller, family owned dealership that emphasises interactions and personalities. Everyone that worked with me were kind and did everything they could to ensure I got a good deal and had a great expe interactions and personalities. Everyone that worked with me were kind and did everything they could to ensure I got a good deal and had a great experience. More
Other Employees Tagged: Bill Powell, Michael Brack
February 08, 2025
As someone who hates being pressured into things, Rey was nothing but understanding and informative on what Subaru had to offer. nothing but understanding and informative on what Subaru had to offer. More
Other Employees Tagged: Bill Powell
February 06, 2025
I recently purchased a new Subaru Outback Premium, and the entire experience was seamless. If I had to compare it to all my previous new vehicle purchases, this one would rank near the top. Rey was fantas the entire experience was seamless. If I had to compare it to all my previous new vehicle purchases, this one would rank near the top. Rey was fantastic throughout the process. I completed most of the purchase online and spent less than an hour at the dealership for all the signatures and formalities. I was in and out quickly, which I really appreciated. Now, I’m hoping the car lives up to expectations, and if it does, I’ll consider this the ideal new vehicle shopping experience. More
February 05, 2025
Went in to talk pricing on a new Outback and didn’t plan on leaving with one. Rey and the staff were so great and worked with us so my wife and I walked out with a new car. Couldn’t recommend Rey or Richard on leaving with one. Rey and the staff were so great and worked with us so my wife and I walked out with a new car. Couldn’t recommend Rey or Richard Lucas enough. They genuinely seem like they care about their customers unlike other dealers. More
Other Employees Tagged: Greg Fahy, Bill Powell, Michael Brack
December 09, 2024
First time purchaser of a new vehicle. Was very helpful and patient. Took the time to look for my vehicle. Knowledgeable !! Was very helpful and patient. Took the time to look for my vehicle. Knowledgeable !! More
Other Employees Tagged: Vinny Francis
November 20, 2024
Professional and accommodating. Rey was patient and helped to resolve a small post purchase issue as well. Rey was patient and helped to resolve a small post purchase issue as well. More
Other Employees Tagged: Peter Frentz