Reid Stanley

This was 1st time at this service dept, not enough info to give rating. I got an oil change, they washed my car after but didn't dry it yet the car next to me was being hand dried, not sure why a differenc to give rating. I got an oil change, they washed my car after but didn't dry it yet the car next to me was being hand dried, not sure why a difference. I had waited several years to get my Subaru, I was pleased with my salesman, I actually followed him from a previous dealership he worked at several years ago, I felt pretty comfortable that I wasn't being taken advantage of, being a single woman and senior that was a concern I had. After my choice was made papers written up I was at a price and payment I was ok with, then sent to the person that goes over the paperwork where things changed, now my payment quoted was changed to higher amount and I'm confused and not understanding why, I felt pressured to sign anyway and wound up having a higher payment because of a maintenance package added that I was told I didn't need but the finance person said I did need. Afterward I said I didn't want that maintenance pkg. But was told I had already signed papers and the payment amount could not be changed. I'm a senior with a set income and I had settled on a payment I was comfortable with only to have it changed. I wound up being not so happy with the Subaru I waited years to be able to afford. So I am not so anxious to refer anyone here. I am leasing my car so I have a while to go to see what I'll do when the lease is up. I feel that as a senior I was taken advantage of and don't want that to happen to others. More

by DAMMA1107 Verified Customer Verified Customer

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Everyone I met and worked with was very pleasant, knowledgeable and helpful - from Brooke Tapia, the Receptionist , Adam Salina’s, the Asst. Service Mgr, Kim Griffin, the Finance Director, Miguel Tap knowledgeable and helpful - from Brooke Tapia, the Receptionist , Adam Salina’s, the Asst. Service Mgr, Kim Griffin, the Finance Director, Miguel Tapia, my Salesperson . And Reed Stanley, another Salesperson who helped me when Miguel wasn’t in, even though he knew I had already purchased the car through Miguel. I would highly recommend this Group and am thrilled with the car I purchased! More

by MLMARINO2U Verified Customer Verified Customer

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They are very pleasant very knowledgeable with the cars They don’t pressure you tomorrow make a purchase They don’t pressure you tomorrow make a purchase More

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Everyone is very pleasant they know their products very knowledgeable. Just very understandable they don’t push anything on you knowledgeable. Just very understandable they don’t push anything on you More

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We had our figures and new what we were looking for. Negotiation was pleasant, staff is close and well informed. Three hours to close and going back in two weeks for tech education. Would buy from them Negotiation was pleasant, staff is close and well informed. Three hours to close and going back in two weeks for tech education. Would buy from them again, 3rd car from this dealer. More

by elizabeth Verified Customer Verified Customer

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Nice, good costumer service, overall a pleasant experience. Although I didn't get the 20 point inspection. experience. Although I didn't get the 20 point inspection. More

by Danscoble Verified Customer Verified Customer

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Very informative and helpful! Take time to make sure all your questions are answered correctly. Take time to make sure all your questions are answered correctly. More

by lisadmoney Verified Customer Verified Customer

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The entire team from our fabulous knowledgeable guy Ben on up were just wonderful. Made us feel like family. 🩶 on up were just wonderful. Made us feel like family. 🩶 More

by probbins1214 Verified Customer Verified Customer

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Very easy to work with both the salesman and the finance guy and all members of the team guy and all members of the team More

by estruck26 Verified Customer Verified Customer

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The sales person ( Reid Stanley), was very professional throughout the entire process and invites me back so he could go through all the technology in the car, if I needed the help. The Finance department throughout the entire process and invites me back so he could go through all the technology in the car, if I needed the help. The Finance department was also a Joy to work with. Answered all my questions and made that part of the deal enjoyable. I wouldnt hesitate to go back to your dealership. More

by kheffernan333 Verified Customer Verified Customer

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