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Regina Bacile
Regina Bacile at Deland Kia
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Regina Bacile

Service Advisor

Deland Kia

2322 S Woodland Blvd
Deland, FL 32720

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4.7
22 Reviews
4.7

22 Reviews

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22 Reviews of Regina Bacile

March 04, 2025

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Employee Rating

Very attentive and knowledgeable great communication as soon as I arrived they took my vehicle in and took good care of it. More

by RAQUELABONZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Snoke, Noah Roman, Derrick Kus, Jorge Nasiff, Bree Baldwin, Kimberly Liner, David Lungarini, Matthew Barrett, Matthew Garrigan

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Mar 04, 2025

Deland Kia responded

Great service is all about finding the balance between precision and speed. Our team has found that sweet spot, and we're proud of the work they do! Looking for even more to like about our service? Check out our specials before your next visit!

March 02, 2025

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Employee Rating

Great People. Professional and there to help each step of the way. Always look forward to bring the car in. More

by sromhendrix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Snoke, Noah Roman, Derrick Kus, Jorge Nasiff, Bree Baldwin, Kimberly Liner, David Lungarini, Matthew Barrett, Matthew Garrigan

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Mar 03, 2025

Deland Kia responded

Your 5-star rating means the world to us! If you need anything else, don’t hesitate to reach out.

February 27, 2025

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Employee Rating

Great great great great Great great great great Great great great great Great great great great More

by jfarzola06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Snoke, Noah Roman, Derrick Kus, Jorge Nasiff, Bree Baldwin, Kimberly Liner, David Lungarini, Matthew Barrett, Matthew Garrigan

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Feb 28, 2025

Deland Kia responded

That sounds, well, great! Thanks for choosing our team for your car needs!

February 23, 2025

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Employee Rating

Just horrible and very dishonest,customer service worst ever!Never will I ever purchase anything there ever again worst experience ever More

by PMASTERBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Rettinger, Amir Jacob

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Feb 24, 2025

Deland Kia responded

We are saddened to hear about your experience with us and would like to learn more about your visit so that we can improve in the future. Please contact General Sales Manager Nick Perry at nick.perry@delandkia.net or 386-734-7800 whenever you are available and we would be happy to help. Thank you.

February 22, 2025

Dealership Rating
Employee Rating

Good work and fast service,didn't take long to get in and out ,prompt More

by STRIKER56782000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bree Baldwin

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Feb 24, 2025

Deland Kia responded

Doing the job right and fast is what our service crew is all about! Thanks for the fantastic feedback; we're happy to have you back any time.

February 21, 2025

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Employee Rating

The dealer ship was friendly and responded to your needs. Everything was done in a timely manner. More

by mzipporah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 24, 2025

Deland Kia responded

Customer service is the foundation of our operation! Thanks for giving our team some well-deserved praise, and we hope you visit us again soon.

February 20, 2025

Dealership Rating
Employee Rating

My service advisor, Regina, is a consummate professional, knowledgeable and courteous. She expedites a service visit, in order to inconvenience the client as little as possible. She’s a huge asset to the K More

by TFENCIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 21, 2025

Deland Kia responded

Making things convenient for our customers is always our goal. Regina is incredible at making that part of her everyday routine! We're thrilled to hear that she made your visit with us worthy of your 5-star rating. Get in touch with us any time and we'll be happy to help you with whatever else you may need.

February 20, 2025

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Employee Rating

I have been doing business with Deland Kia for years even when there were a Dodge dealership. The customer service and the service dept is the reason I come back. I highly recommend Deland Kia. More

by smoknn77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Lungarini

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Feb 21, 2025

Deland Kia responded

It's always great to hear from long-time customers like yourself! Our crew is proud of their work to earn your continued business. When our dealership family thrives, everyone is better off. We hope you come back soon— in the meantime, enjoy the drive!

February 16, 2025

Dealership Rating
Employee Rating

Outstanding service department. My service advisor, Regina, is a huge asset to DeLand Kia; she’s courteous, helpful, and professional. More

by Kane Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 17, 2025

Deland Kia responded

We agree; Regina is a fantastic part of our already amazing team! Thanks to her expertise and work ethic, our entire team is made better. You can expect equally great service every time you visit us!

February 12, 2025

Dealership Rating
Employee Rating

The Environment was nice . The waiting area was clean. My car advisor was nice and listen to my concerns. More

by GLOPARRILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 13, 2025

Deland Kia responded

We've all been in waiting areas before; that's why we made sure ours is especially welcoming. Thanks for the shoutout to our team as well! We hope you come back soon so we can continue to keep your car in top shape.

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