Reggie Hawkins

Staff in the service department went to outstanding lengths to ensure that my GLC was taken care of.the job was done and looked great.I am very grateful for the service provided to me. lengths to ensure that my GLC was taken care of.the job was done and looked great.I am very grateful for the service provided to me. More

by KENNIELARRY Verified Customer Verified Customer

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I absolutely loved the service and the professionalism that was shown. The only thing that I was disappointed with was that I wasn’t given a loaner car… that was shown. The only thing that I was disappointed with was that I wasn’t given a loaner car… More

by PROPHETJOSHUA Verified Customer Verified Customer

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Service Team were profesional and friendly while ensuring my questions were thoroughly addressed and remained available for follow up if necessary. ensuring my questions were thoroughly addressed and remained available for follow up if necessary. More

by staceymckinney528 Verified Customer Verified Customer

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The service went well. The scheduler had not entered our request for loaner car. We were advised to bring insurance info and approval too which we did. We were disappointed The scheduler had not entered our request for loaner car. We were advised to bring insurance info and approval too which we did. We were disappointed. The service manager arranged ride which was helpful and they were both great. Anita I’ve known for long time! More

by VENKIBILL76 Verified Customer Verified Customer

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When they work on my cl 65 amg I know they will fix it and get it back on the road asap. They are knowledgeable and understand the professional excellence that Mercedes expects from there service technici and get it back on the road asap. They are knowledgeable and understand the professional excellence that Mercedes expects from there service technicians. Your service advisors are knowledgeable and keep me informed on the progress of my repairs. The parts that are used for repairs are genuine Mercedes Parts which I know are the best parts for my vehicle. I am also very confident that the problem with my vehicle has been repaired. They do a great job of making sure my car is road ready. If anything else comes up during inspections they notify me immediately with Quotes for repairs. I know that when my wife drives the car it will be safe and reliable so I can relax and not worry. More

by kdp1960 Verified Customer Verified Customer

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Wonderful Service, Knowledgeable, Professional and Polite! Would highly recommend for vehicle purchase as well as service Polite! Would highly recommend for vehicle purchase as well as service More

by JEN1940.JH Verified Customer Verified Customer

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Very professional. Got me in and out. They made this experience enjoyable. The dealerships very modern and clean. Got me in and out. They made this experience enjoyable. The dealerships very modern and clean. More

by kevin.clemons Verified Customer Verified Customer

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