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Rebecca Watkins
Rebecca Watkins at Jones GMC
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Rebecca Watkins

Service Advisor

Jones GMC

545 Florence Rd
Savannah, TN 38372

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4.7
47 Reviews

Dealership Experience

2 yrs

Industry Experience

2 yrs

Languages Spoken

English English

4.7

47 Reviews

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47 Reviews of Rebecca Watkins

November 14, 2024

Dealership Rating
Employee Rating

Great Seevice. Checked all recalls for me. Worked out the wiper blade cost. All Good More

by cindy
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Thompson, Spencer Westbrooks, Christian Arnold

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November 14, 2024

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Employee Rating

Easy-to-use friendly service everyone was kind and eager to help with any questions More

by clinvil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Spencer Westbrooks

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September 09, 2024

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Employee Rating

Requested service completed without issue, all concerns addressed and tended to. Service department is much improved from when we first purchased our vehicle. More

by MATTHEW.MANLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Johnson, Nicole Thompson, Spencer Westbrooks, Christian Arnold

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Sep 09, 2024

Jones GMC responded

Thank you, Matthew, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Jones GMC Management Team

August 31, 2024

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Employee Rating

For a super busy day the service wasn’t too bad. Stayed longer then I wanted to but it was pleasant More

by ashleym.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Johnson, Nicole Thompson, Spencer Westbrooks, Christian Arnold

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Sep 01, 2024

Jones GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Ashley, and we're happy to hear that we met your expectations. Thank you again for choosing Jones GMC. We look forward to having you as one of our valued customers for many more years to come! Jones GMC Management Team

August 09, 2024

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Employee Rating

Everyone here was so nice and accommodating. They went above and beyond to get me in and out. I will definitely be back! Great group of people. More

by Halong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Johnson, Nicole Thompson, Spencer Westbrooks, Christian Arnold , Shane Thompson

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Aug 11, 2024

Jones GMC responded

Thank you for choosing Jones GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jones GMC Management Team

July 25, 2024

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Employee Rating

Great service and I love that no appointment was needed to drop off my car and get an oil change. More

by emily_cline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Johnson, Nicole Thompson, Spencer Westbrooks, Christian Arnold

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Jul 26, 2024

Jones GMC responded

Thanks, Emily, for sharing your thoughts about your experience with Jones GMC. We appreciate your business and hope to see you again soon! Jones GMC Management Team

July 20, 2024

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Employee Rating

Very difficult to get information from service manager. Was tired of being lied to. The service work they did was fine, although slow More

by donnie.thornton64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Adam Johnson, Nicole Thompson, Spencer Westbrooks, Christian Arnold

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Jul 25, 2024

Jones GMC responded

We're sorry to hear about your experience, Donnie, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Starla Shaw Jones GMC Management Team (731) 925-4923

July 17, 2024

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Employee Rating

Service department always steps up and does their job very well. Never have to have an appointment. More

by boyd_31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Johnson, Nicole Thompson, Spencer Westbrooks, Christian Arnold

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Jul 17, 2024

Jones GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones GMC Management Team

July 12, 2024

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Employee Rating

Just need to answer phone call to stay in touch with owner of vehicle .very friendly. More

by Lacemeup2nite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Johnson, Nicole Thompson, Spencer Westbrooks, Christian Arnold

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Jul 12, 2024

Jones GMC responded

Thank you for choosing Jones GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jones GMC Management Team

June 20, 2024

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Employee Rating

Excellent service performed in a timely manner. Individuals were most respectful. Made you feel like everyone was focused on me. Nice bathrooms and good seating available in waiting area.I plan to More

by GBARBER46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Thompson, Christian Arnold

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Jun 22, 2024

Jones GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jones GMC Management Team

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