Rebecca Lassiter

My alternator was in need of replacement. It was under warranty from an alternative source another parts supplier other than Ford. They arranged to have the part taken care of. However, the l It was under warranty from an alternative source another parts supplier other than Ford. They arranged to have the part taken care of. However, the labor charges for installation were astronomically costly.! I understand the need to make the living and run a business however $550 for labor only is absolutely ridiculous! That’s why neighborhood mechanics are my choice! More

by Jdwone Verified Customer Verified Customer

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Great service , very polite any concerns where addressed , understood what I needed and went the extra mile to complete any rebate info thanks , understood what I needed and went the extra mile to complete any rebate info thanks More

by paul6565daniel Verified Customer Verified Customer

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All work that was requested was completed with minimal wait time with no charge.. great..will be back... wait time with no charge.. great..will be back... More

by Corvette Verified Customer Verified Customer

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Very friendly, was told what to expect and when I would hear from them. Both were true. I will be back hear from them. Both were true. I will be back More

by George.a.scheubel Verified Customer Verified Customer

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Good value and service center group. Very informative with service estimates and follow ups. In and out process good. Very informative with service estimates and follow ups. In and out process good. More

by MIZZOUBBFAN Verified Customer Verified Customer

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My problem was addressed promptly and professionally. I was very satisfied with both the service and the staff. I was very satisfied with both the service and the staff. More

by WMALENICK58 Verified Customer Verified Customer

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Everyone was polite and absolutely very nice. They were fast and did what they say they would They were fast and did what they say they would More

by SSCOTAADTM Verified Customer Verified Customer

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There was a wonderful experience everybody was so polite and very nice and the work I had done on my truck was done in a timely fashion and very nice and the work I had done on my truck was done in a timely fashion More

by SBARTON707 Verified Customer Verified Customer

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the service Dept. was great I went in for A re-call was there for over an hour the waiting area is nice was great I went in for A re-call was there for over an hour the waiting area is nice More

by jacksonpearl48 Verified Customer Verified Customer

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Everyone always greet you a soon as you are entering the Service Lane.They always keep you updated on what's going with your car.If they find something that needs to be done they will advise you if it needs Service Lane.They always keep you updated on what's going with your car.If they find something that needs to be done they will advise you if it needs to be fixed now or if you can wait until next service.And everything is done they'll come looking for you and take you to the Cashier.Of course in a respectful manner. More

by deti100353 Verified Customer Verified Customer

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