Rayvon McCready

Truly lousy experience with Stream Auto in Amityville, BUYER BEWARE working with this place. Went on Kelly Blue Book to get current value of my car who then send that info to a # of dealerships who may w BUYER BEWARE working with this place. Went on Kelly Blue Book to get current value of my car who then send that info to a # of dealerships who may want to buy your car. Stream Auto Body contacted me relentlessy. Told them my new car had not yet arrived, they still requested I come in to get an offer. They offered 25% less than book value which is fine, I know they need to be able to turn it over for a profit on their end. Ray at the dealership, went through the car, test drove it and also checked comps online and on Facebook Marketplace, and saw plenty of room for profit. We settled on an agreed upon price of 2,000, which was about 50% less than cheapest comp on Marketplace. I let him know I was still waiting on the new car to come in and would be back in touch when it arrived to complete the sale. Maria from Stream (who was professional and quite nice in all the interactions I had with her) followed up every few days. Two weeks or so later, the new car arrived and I brought my car back to them, with 100 miles more on it to complete the deal. Dealt with another employee who had multiple people go over the car, test drive it etc and an hour later told me the market had changed and the offer was now 1,100. He was correct on one point, the market had changed and the new KBB offer was actually more than in December - it just hadn't changed in the direction he indicated but I was also able to see that on his computer screen. We had an agreed upon deal, he wouldn't honor it and instead hit me with an insulting offer. I since have gone online and saw plenty of Stream Auto reviews just like my experience. If you want to do business with them it's your call, just note you've been warned on the business practices I encountered. It was a waste of two hours of my life. And for what it's worth, I'm not a negative review guy but did think others may benefit from what I experienced before they walk in the door here. More

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