Raymond Moreno
Raymond Moreno at Niello Volkswagen
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Raymond Moreno

Sales/Client Advisor

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.8
44 Reviews

Dealership Experience

3 yrs, 6 mos

4.8

44 Reviews

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44 Reviews of Raymond Moreno

December 08, 2024

Dealership Rating
Employee Rating

Excellent customer service. Ray was exceptional. I would definitely recommend to my family and friends. More

by rajk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 09, 2024

Niello Volkswagen responded

Thanks for sharing your thoughts about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Scott Russo General Manager srusso@niello.com

November 25, 2024

Dealership Rating
Employee Rating

Excellent option to buy a new car, very kind people and at the same time very professional. More

by JORGE_A_MM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alvarenga , S657428 salesperson’s number

Nov 27, 2024

Niello Volkswagen responded

Jorge, Thank you for choosing Niello Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Scott Russo General Manager srusso@niello.com

November 22, 2024

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Employee Rating

Always treated like a friend returning to “family”. Even employees from Roseville VW still greet me by name and a smile. This service was a short one as it only involved programming a key fob that wa More

by SJHGRANITEBAY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Niello Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

November 12, 2024

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I went in to Niello just to look! Ray was pleasant, professional, knowledgeable and very friendly. Car shopping is dreadful for me but this was by far the best experience I’ve ever ha More

by VJGONZALEZ627
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Nov 12, 2024

Niello Volkswagen responded

VJ, Thank you so much for your kind words for Raymond, and for taking the time to leave us this wonderful feedback! Scott Russo General Manager srusso@niello.com

October 26, 2024

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Employee Rating

We have been buying cars there since 2017. We get our service done there. Never had a breakdown except for a dead battery. They keep our cars working properly. The sales staff show the More

by SagNLeo
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Khaled Jamal

Oct 27, 2024

Niello Volkswagen responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello Volkswagen are glad to have you as a customer. Scott Russo General Manager srusso@niello.com

October 24, 2024

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Walked in thinking I was buying my leased 2021 Jetta and walked out with a new 2024 Taos More

by RGPATNODE
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Oct 24, 2024

Niello Volkswagen responded

Thanks for your feedback on your recent visit to Niello Volkswagen. It's great to hear that we were able to assist you and that you had such a positive experience. Scott Russo General Manager srusso@niello.com

October 20, 2024

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Ray was extremely knowledgeable and very patient with us. Really enjoyed the process with him and Jamal. More

by MARCOTRAVIESO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khaled Jamal

Oct 21, 2024

Niello Volkswagen responded

Thank you for choosing Niello Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Scott Russo General Manager srusso@niello.com

October 09, 2024

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Employee Rating

Technician(can’t remember his name) I think Zach and Jacob was amazing and got my car running like a champ. More

by AP
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Balassi , Jack and Zach

Oct 10, 2024

Niello Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Zach, Jacob, and our team met your expectations. Thank you again for choosing Niello Volkswagen. We look forward to having you as one of our valued customers for many more years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

September 30, 2024

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Employee Rating

Steven and Ray were knowledgeable and wonderful to work with. Love my new Tiguan! Thank you! More

by CASSIEBUSH
Recommend Dealer
Yes

Other Employees Tagged: Stephen Richardson

Sep 30, 2024

Niello Volkswagen responded

Thanks, Cassie, for sharing your thoughts about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Scott Russo General Manager srusso@niello.com

September 30, 2024

Dealership Rating
Employee Rating

Overall service was great i felt my service advisor would talk over me instead of listening to my concerns which was really freaking annoying trying to have a conversation with him. More

by AP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that Raymond had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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