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Raymond Moreno
Raymond Moreno at Niello Volkswagen
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Raymond Moreno

Sales/Client Advisor

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.8
41 Reviews

Dealership Experience

3 yrs, 5 mos

4.8

41 Reviews

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41 Reviews of Raymond Moreno

November 12, 2024

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Employee Rating

I went in to Niello just to look! Ray was pleasant, professional, knowledgeable and very friendly. Car shopping is dreadful for me but this was by far the best experience I’ve ever ha More

by VJGONZALEZ627
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alvarenga, Alexander Hurlimann, Khaled Jamal

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Nov 12, 2024

Niello Volkswagen responded

VJ, Thank you so much for your kind words for Raymond, and for taking the time to leave us this wonderful feedback! Scott Russo General Manager srusso@niello.com

October 26, 2024

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Employee Rating

We have been buying cars there since 2017. We get our service done there. Never had a breakdown except for a dead battery. They keep our cars working properly. The sales staff show the More

by SagNLeo
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khaled Jamal

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Oct 27, 2024

Niello Volkswagen responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello Volkswagen are glad to have you as a customer. Scott Russo General Manager srusso@niello.com

October 24, 2024

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Walked in thinking I was buying my leased 2021 Jetta and walked out with a new 2024 Taos More

by RGPATNODE
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Richardson, Khaled Jamal, Jack Felts

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Oct 24, 2024

Niello Volkswagen responded

Thanks for your feedback on your recent visit to Niello Volkswagen. It's great to hear that we were able to assist you and that you had such a positive experience. Scott Russo General Manager srusso@niello.com

October 20, 2024

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Employee Rating

Ray was extremely knowledgeable and very patient with us. Really enjoyed the process with him and Jamal. More

by MARCOTRAVIESO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khaled Jamal

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Oct 21, 2024

Niello Volkswagen responded

Thank you for choosing Niello Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Scott Russo General Manager srusso@niello.com

October 09, 2024

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Employee Rating

Technician(can’t remember his name) I think Zach and Jacob was amazing and got my car running like a champ. More

by AP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Balassi , Jack and Zach

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Oct 10, 2024

Niello Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Zach, Jacob, and our team met your expectations. Thank you again for choosing Niello Volkswagen. We look forward to having you as one of our valued customers for many more years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

September 30, 2024

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Employee Rating

Steven and Ray were knowledgeable and wonderful to work with. Love my new Tiguan! Thank you! More

by CASSIEBUSH
Recommend Dealer
Yes

Other Employees Tagged: Stephen Richardson

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Sep 30, 2024

Niello Volkswagen responded

Thanks, Cassie, for sharing your thoughts about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Scott Russo General Manager srusso@niello.com

September 30, 2024

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Overall service was great i felt my service advisor would talk over me instead of listening to my concerns which was really freaking annoying trying to have a conversation with him. More

by AP
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Sep 30, 2024

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that Raymond had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

September 27, 2024

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Employee Rating

Best dealership I've ever worked with! I highly recommend Niello VW and any Niello dealership. More

by derrick24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Richardson, Khaled Jamal, Jack Felts, Roger Bybee, Daijah Marsh-Macias, Matthew Wirth, Travis Cole, Brent Cooper, Taylor Gaynor

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Sep 28, 2024

Niello Volkswagen responded

Derrick, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

August 31, 2024

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Employee Rating

Great service communication was on point and they all stayed late for the sale . Thank you More

by ORTIZMORGAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alvarenga, Will Gwaltney III

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Sep 01, 2024

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Scott Russo General Manager srusso@niello.com

August 29, 2024

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Employee Rating

Ray was friendly and listened. I was a pleasure dealing with Ray. He is very personable. More

by ALCAZJ1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 29, 2024

Niello Volkswagen responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello Volkswagen are glad to have you as a customer. Scott Russo General Manager srusso@niello.com

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