Raymond Moreno
Raymond Moreno at Niello Volkswagen
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Raymond Moreno

Sales/Client Advisor

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.8
51 Reviews

Dealership Experience

3 yrs, 9 mos

4.8

51 Reviews

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51 Reviews of Raymond Moreno

February 26, 2025

Dealership Rating
Employee Rating

Spencer and the entire team has been great and very responsive. The car I was looking for was in high demand and they kept me informed every time that vehicle was in and when we do make the purchase th More

by ROBBIE.FWS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 27, 2025

Niello Volkswagen responded

Thanks, Robbie, for your feedback on your recent visit to Niello Volkswagen. It's great to hear that Spencer was able to assist you and that you had such a positive experience. Scott Russo General Manager srusso@niello.com

February 24, 2025

Dealership Rating
Employee Rating

Service was great…Hengameh and Ray were super nice…Logan was a true class act…he was extremely helpful and took care of my needs. We were able to make a deal happen which is great. More

by DENNYOHO28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Logan Koss, Hengameh Amiri

Feb 25, 2025

Niello Volkswagen responded

It's great to hear that Hengameh and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Scott Russo General Manager srusso@niello.com

February 19, 2025

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Employee Rating

Ron is has been my service advisor since I was an 18 year old kid who bought my first Jetta from Roseville VW. He is always professional, caring and really cares that the customer understands what’s going on More

by SANDBOX_SANDALS.0D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2025

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that Ron had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volkswagen to be positive. Please don't hesitate to reach out if you need anything else. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

January 20, 2025

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Jamal, Ray and Will were great! Such a comfortable environment at Niello VW. Quick too, I think we were there for less than 2 hours. My wife loves her new Jetta! More

by KERENB1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 20, 2025

Niello Volkswagen responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Scott Russo General Manager srusso@niello.com

January 20, 2025

Dealership Rating
Employee Rating

The experience was smooth and all that helped us were knowledgeable and kind. We enjoyed test driving the vehicles and choosing the right one for our family. Thank you. More

by MONIQUE_VIEIRA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alvarenga

Jan 20, 2025

Niello Volkswagen responded

Thank you, Monique, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Russo General Manager srusso@niello.com

January 06, 2025

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Employee Rating

Everyone knew what they were doing, and this made the process very easy. Thanks everyone! More

by PETECERVINKA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 06, 2025

Niello Volkswagen responded

Pete, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott Russo General Manager srusso@niello.com

January 05, 2025

Dealership Rating
Employee Rating

Khaled and ray were both great will be referring family and friends to them in the future. Klaled made the purchase easy and Ray did a great job of explaining the vehicle and helping to get me enrolled in More

by SEYMOUR.RICH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 06, 2025

Niello Volkswagen responded

Rich, We are so glad that Khaled, Ray, and our team had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Scott Russo General Manager srusso@niello.com

December 08, 2024

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Employee Rating

Excellent customer service. Ray was exceptional. I would definitely recommend to my family and friends. More

by rajk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 09, 2024

Niello Volkswagen responded

Thanks for sharing your thoughts about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Scott Russo General Manager srusso@niello.com

November 25, 2024

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Employee Rating

Excellent option to buy a new car, very kind people and at the same time very professional. More

by JORGE_A_MM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alvarenga , S657428 salesperson’s number

Nov 27, 2024

Niello Volkswagen responded

Jorge, Thank you for choosing Niello Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Scott Russo General Manager srusso@niello.com

November 22, 2024

Dealership Rating
Employee Rating

Always treated like a friend returning to “family”. Even employees from Roseville VW still greet me by name and a smile. This service was a short one as it only involved programming a key fob that wa More

by SJHGRANITEBAY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Niello Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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