Raymond Montes
Raymond Montes at Garcia Cadillac of Albuquerque
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Raymond Montes

Sales Manager

Garcia Cadillac of Albuquerque

6401 San Mateo Blvd NE
Albuquerque, NM 87109

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11 Reviews

Dealership Experience

7 yrs, 4 mos

Industry Experience

25 yrs

Languages Spoken

Spanish Spanish

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11 Reviews

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11 Reviews of Raymond Montes

November 12, 2018

Dealership Rating
Employee Rating

Jake Hermann kept us informed regarding the availability of The whole crew at Garcia Cadillac was wonderful. They kept us informed and walked us through the process seamlessly. Could not have been happier. Even More

by rodeodc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jake Hemann, Nora Rashid

Nov 14, 2018

Garcia Cadillac of Albuquerque responded

We can’t wait to let our team know what a great job they did, thank you! We appreciate you giving us the opportunity to serve you, and are looking forward to providing another outstanding experience the next time you visit us! Thank you again, and take care until we see you next!

October 12, 2018

Dealership Rating
Employee Rating

Happy new xt5 platinum owners John Pond provided exemplary customer service. He was thorough, patient, and informative during both sales and delivery. He answered our many questi More

by Happy Buyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Pond, Nora Rashid

Oct 18, 2018

Garcia Cadillac of Albuquerque responded

Your amazing review has truly made our day, thank you so much for sharing this with us! We’ll definitely let John, Raymond, and Nora know that you had some kind words for them, and we look forward to serving you for many years to come! Thank you!

October 09, 2018

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Employee Rating

Best car buying experience ever! Best car buying experience of my life! Jake, Nora and Rey take customer service to a whole new level. I wish I could give them each 10 stars instead o More

by Henrietta L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jake Hemann, Nora Rashid

Oct 10, 2018

Garcia Cadillac of Albuquerque responded

Wow thank you so much for your incredible review, Henrietta! Seeing feedback such as yours means the world to us and we look forward to taking care of you and your new XT5 for years to come! Thanks again!

September 06, 2018

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Employee Rating

The real deal in customer service/satisfaction Even better than the great deal on our 2016 Cadillac Escalade was the PERSONAL service we got from Jake Hemann, an impressive young man with a humble More

by Joe S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Hemann, Nora Rashid

Sep 07, 2018

Garcia Cadillac of Albuquerque responded

Wow! Thank you so much for sharing such an incredible review with us, Joe! We’re thrilled to hear that Jake and the rest of the staff took great care of you and we’ll be sure to pass along your kind words to them. Thanks again, and we look forward to continuing to work with you for many years to come!

August 04, 2018

Dealership Rating
Employee Rating

I had an Amazing Experience!!! I had the pleasure of Dealing with Jake Hemann, Nora Rashid, and Raymond Montes. I purchased a 2015 Cadillac Escalade and it was super quick and easy More

by Chris Q...
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jake Hemann, Nora Rashid

Aug 07, 2018

Garcia Cadillac of Albuquerque responded

Chris, you’ve made our day with this 5-star rating! We work hard to make sure our customers have a wonderful experience and we are so pleased to hear that you enjoyed your visit. Enjoy the Escalade, and we look forward to serving you in the future! Thanks again!

April 09, 2018

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Employee Rating

Not bad at all. Pleasant experience. Overall experience was good. Everyone was knowledgeable and the personnel were all nice and helpful. They made our experience nice. Nora was helpful a More

by Vic n lorraine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jake Hemann, Nora Rashid

Apr 10, 2018

Garcia Cadillac of Albuquerque responded

We sincerely appreciate the time you took to leave us this wonderful feedback, thank you! If there’s anything we can do for you in the future, please feel free to give us a call! We look forward to continuing to work with you and hope to see you in soon! Thanks again!

March 13, 2018

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GREAT CUSTOMER SERVICE!!! Jake is a great salesman. He made our car buying experience the Best! Raymond was also great and very helpful Jake explained all the features in my More

by Gina Gomez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jake Hemann

Mar 13, 2018

Garcia Cadillac of Albuquerque responded

Thank you so much for leaving us this incredible review, Gina! We are thrilled to hear about your wonderful experience with Raymond, Jake, and the rest of our Garcia Cadillac team, and you’re absolutely right, you have made friends for life! We’re looking forward to serving you for many more years and miles to come! Thank you!

March 13, 2018

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Employee Rating

No pressure salesman Dealing with Jake and Raymond was a great car buying experience.Negotiating was easy and when the numbers were right the sale was made quick. More

by Waynemac
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Hemann

Mar 14, 2018

Garcia Cadillac of Albuquerque responded

Wayne, thank you so much for leaving us your feedback! Your kind words about Jake and Raymond are very much appreciated, and we'll be sure to pass along your kudos! From all of us here at Garcia Cadillac, we want to thank you for choosing our dealership! It was a pleasure working with you and we hope to continue the relationship with you for many years to come! Thanks again!

March 09, 2018

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Employee Rating

performance apprasial both salespersons exhibited professionalism, and complete knowledge of inventory. took time to instruct on various functions pertaining on the operat More

by santiago
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jake Hemann

Mar 09, 2018

Garcia Cadillac of Albuquerque responded

We're so pleased to hear that you had a great experience at our dealership, Santiago! Your feedback is greatly valued! Please don’t hesitate to let us know if there is anything we can do to assist you in the future and thank you for choosing Garcia Cadillac!

March 02, 2018

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Employee Rating

A great experience! Lorna was an amazing help in getting me in to my CT6! She took the time to explain the features of the car before I even made the decision to purchas More

by mrtrchacon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lorna Simmons-Cameron, Curtis Jones

Mar 05, 2018

Garcia Cadillac of Albuquerque responded

Thank you so much for your kind and thoughtful review! We're delighted that we could make your car buying experience fun, stress-free, and enjoyable! At Garcia Cadillac of Albuquerque, we strive to not only provide our guests with a 5-star experience but build a relationship that lasts for years to come! We'll be sure to tell Lorna, Raymond, and Curtis to keep up the great work and thank you again!

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