Raymond Hebert

Excellent facility, impeccably clean and welcoming. Staff is equally on point, my service advisor Raymond was professional, and a pleasure to work with. Staff is equally on point, my service advisor Raymond was professional, and a pleasure to work with. More

Report | Print

The service at Audi Burkington has the very best service of ANY dealership I have ever used, hands down. Everyone is kind and attentive. Everything is explained clearly and thoroughly. The waiting area is l of ANY dealership I have ever used, hands down. Everyone is kind and attentive. Everything is explained clearly and thoroughly. The waiting area is luxurious with delicious snacks and beverages. The service is state if the art in every way and Anthony was outstanding. More

Report | Print

As usual, my experience was amazing. The customer service at Herb Chambers is unsurpassed. I would never go anywhere else. The customer service at Herb Chambers is unsurpassed. I would never go anywhere else. More

Report | Print

We had such a positive experience at Audi Burlington. I highly recommend Peter Matton as your salesperson if you are buying a new car. Peter is helpful , kind, and knowledgeable. Prior to meeting Peter, I highly recommend Peter Matton as your salesperson if you are buying a new car. Peter is helpful , kind, and knowledgeable. Prior to meeting Peter, we also had experienced their Service Department. We dealt with Ray and Jim. Both of these gentlemen were always professional, respectful, and helpful. In addition, I’d like to mention the Sales Manager, George. He was instrumental in helping us as well. Lastly, Nate from Audi Burlington is EXTREMELY patient, knowledgeable about cars, and willing to teach you whatever you want to know about your vehicle settings. I highly recommend Audi Burlington! More

Report | Print

I Always have a great experience with the service team here! Everyone goes above and beyond to help. here! Everyone goes above and beyond to help. More

Report | Print

A pleasant, efficient group from the first to the last. See you in a year See you in a year More

Report | Print

In and out in a flash……… Great Service! !!! Very comfortable Environment to wait in. Great experience !!! Very comfortable Environment to wait in. Great experience More

Report | Print

Outstanding Service in every way. The dealership was unbelievably responsive, the communication was amazing and the work they performed on my car was exemplary. The dealership was unbelievably responsive, the communication was amazing and the work they performed on my car was exemplary. More

Report | Print

Both Brendan Leary and Raymond Herbert were unprofessional, unsympathetic, and dismissive of the Vehicle malfunction that put my wife's life at risk as our brand new Audi A3 TURNED OFF as she d unprofessional, unsympathetic, and dismissive of the Vehicle malfunction that put my wife's life at risk as our brand new Audi A3 TURNED OFF as she drove down the highway Forcing her to merge through lanes of traffic with no power whatsoever running to the car as to not be rear ended while the car rapidly declined in speed. The explanation I was given was that the car 'needed a software update' that led to the malfunction. I'm sorry but no software update should override a moving vehicles electrical system. After expressing the concern of my family's safety in the vehicle I requested to speak with Adnan Sehovic about our options of getting into another vehicle. I went to the dealership to meet with Adnan at the time I informed them I'd be there to find out he'd already left. Brendan informed me he could not give me a loaner and de-emphasized the severity of my situation several times saying how seriously Audi takes customer service yet would not go above and beyond to call another manager at my request so I may speak to someone about this. When I asked Brendan who would be paying for my Lyft's that I had to take there and home, he laughed and said ' you are'. The car should never have turned off on the highway putting a life at risk which is the most important issue at hand and hopefully anyone that's considering an Audi will read this and be more informed of the Safety Concerns on these vehicles. If you still decide to go down this path I hope your vehicle is safer than ours and may you be treated with the respect we all deserve as consumers. More

Report | Print

Best service I ever got at a car dealership, I’m very satisfied with the service department here! satisfied with the service department here! More

Report | Print