Rayann Church

REAL REPAIRS - Forget it. I took there on a Monday with a typed out piece of paper stating what happens to it. I am 80 y.o. and I cannot call Triple "A" every time my car wo I took there on a Monday with a typed out piece of paper stating what happens to it. I am 80 y.o. and I cannot call Triple "A" every time my car won't start. I sometimes have to sit in the car having to wait until it wants to start again 30-45 min. They kept telling me, "oh it starts every time?" Because they either did not wait for it to cool down (10 min) and then try it. Finally on day 3 I said I wanted my car back. They begged for one more day, I say o.k. it finally happens and then they tell me by the time they get the equipment to test it, it starts? Ask for one more day, I say o.k. and by 3:30 the next day I get a call they talk about replacing a part (a part I mentioned on my paper) and they want to charge $700. So I say o.k. so does that mean you will warrant/guarantee I won't get stuck again. Service attendant RayAnn, says hold on I need to talk to the manager. She comes back and tells me I can PU my car, NO CHARGES and maybe my Son can put in the part? I would also state that the customer service, RayAnn, did NOT even call me along the way to tell me what was going on. After 2 days I had to call them? Worst experience of my life. They had my car for 5 days, used up a 1/2 tank of gas and never diagnosed the problem. PATHETIC! More

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Ford at Port Richey is great! We were in and out in a breeze and everyone was extremely helpful. We were in and out in a breeze and everyone was extremely helpful. More

by NICK.RICHARDSON17 Verified Customer Verified Customer

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Excellent customer service. Very informative and trustworthy service. Highly recommend to anyone looking for good service. Very informative and trustworthy service. Highly recommend to anyone looking for good service. More

by Angie Verified Customer Verified Customer

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Great to deal with very good service. Will return with further service needs going forward. Will return with further service needs going forward. More

by policeman152 Verified Customer Verified Customer

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Service Department experience is always great. No pressure to resolve things not needed, they start when scheduled, and complete the work quickly. No pressure to resolve things not needed, they start when scheduled, and complete the work quickly. More

by LT Verified Customer Verified Customer

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great service, great job getting my vehicles serviced at Ford of Port Richey, I like the video of the services. Ford of Port Richey, I like the video of the services. More

by rswain3163 Verified Customer Verified Customer

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They did good. We got everything I asked for I would buy from them again. We got everything I asked for I would buy from them again. More

by almar123189 Verified Customer Verified Customer

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I satisfied with the service experience. Thank you Ford Port Richey. I recommended to all. Thank you Ford Port Richey. I recommended to all. More

by shikshapatribung Verified Customer Verified Customer

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My issue was not addresses and Rayann and the dealership were neglect in addressing the concerns I brought forward to the dealership. I advised that a moldy smell is coming fom the AC system (which is very were neglect in addressing the concerns I brought forward to the dealership. I advised that a moldy smell is coming fom the AC system (which is very strong) and they negelected to acknowledge it. Everyone that get's in my 2023 Expedition can smell it. I won't be getting another vehicle from Ford of Port Richey due to this terrible treatment (and I have purchased 3 vehicles in the past from this dealership). More

by sjtorre Verified Customer Verified Customer

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Excellent workers. You feel at home there with free beverages. Spotless place. Will go there every time You feel at home there with free beverages. Spotless place. Will go there every time More

by cuc73 Verified Customer Verified Customer

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