Rayann Church

I've been on hold for 36 minutes now waiting on someone in the service dept to answer my call. I even called on my husband's phone after 25 minutes to have Gerry the receptionist to please remind them Im o in the service dept to answer my call. I even called on my husband's phone after 25 minutes to have Gerry the receptionist to please remind them Im on hold!! My husband had his oil changed and tires rotated, and they forgot to put the center caps back on my husband's truck!!! We called a week ago and was told.someone would call us back on Monday....NO RETURN CALL!!! Im wanting answers!!!! More

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I hope your online appointments option has been fixed. We made an appointment on line for a home location oil change. We waited quite awhile for the tech. Called to find out what’s going on. Found out the We made an appointment on line for a home location oil change. We waited quite awhile for the tech. Called to find out what’s going on. Found out the online appointments are not working in the system. Not a good look for your business. If we use you again, I’ll make an appointment over the phone. More

by Scharlier2 Verified Customer Verified Customer

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Another Great experience at this Dealership Mike Black was awesome, he helped me find what I wanted in a vehicle and with the right price. Tim, the Sales Manager was a big help also finding all the incent was awesome, he helped me find what I wanted in a vehicle and with the right price. Tim, the Sales Manager was a big help also finding all the incentives possible. Jesse (The Banker) finished the whole deal up getting me through the payment process. This was the 4th vehicle I bought there, the people are what keep bringing me back More

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Stellar Ford service team performance every time I go here! Thank you SO MUCH for the complimentary battery and installation. here! Thank you SO MUCH for the complimentary battery and installation. More

by snout534 Verified Customer Verified Customer

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Scheduling appt was easy and offered pickup and drop off service everyone was friendly and professional service everyone was friendly and professional More

by Kodeblu51 Verified Customer Verified Customer

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Steve Wollak is very knowledgeable about automobile service. I recommend people contact him out at the service department. service. I recommend people contact him out at the service department. More

by NFLBUCS Verified Customer Verified Customer

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Ford service department always takes great care with us when having our cars in for service. They are always friendly and keep us informed. when having our cars in for service. They are always friendly and keep us informed. More

by mmekus97 Verified Customer Verified Customer

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Kwaune was super nice and on top of everything, kept me up to speed on everything and as was done in a timely manner up to speed on everything and as was done in a timely manner More

by RYRY515 Verified Customer Verified Customer

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Quote for brake job handwritten was way off base. Over $1700 and no detail of charges is poor customer service and business practices. I am going to find a new place to conduct my business. Over $1700 and no detail of charges is poor customer service and business practices. I am going to find a new place to conduct my business. More

by karladl38 Verified Customer Verified Customer

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it just sucks. there is no customer data security at all. do not trust them with your personal info. there is no customer data security at all. do not trust them with your personal info. More

by GIGG13 Verified Customer Verified Customer

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