Ray Wood

Thank you for your great Service , I would like to express my sincere thanks to Mrs Tatiana for her dedicated service throughout my car-buying process. She were very friendly, honest, and always willi express my sincere thanks to Mrs Tatiana for her dedicated service throughout my car-buying process. She were very friendly, honest, and always willing to help. I truly appreciate the way you explained everything clearly, which made me feel confident in my decision. I am very satisfied with my new car as well as the support you provided. I will definitely recommend you and the dealership to my friends and family. Thank you very much! More

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We had a blowout on a tire that had only 3000 miles on it. Joseph took very good care of us. He called our Modesto dealership and got the invoice to contact Bridgestone. He was very professional and treat it. Joseph took very good care of us. He called our Modesto dealership and got the invoice to contact Bridgestone. He was very professional and treated us with courtesy as we were anxious to get back on the road. We appreciated him greatly! More

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Car drives well still after 10K miles and regular service. Service advisor Derek K. and Steve R. have also been great and helpful. Service experience overall was extremely poor however, with it tak service. Service advisor Derek K. and Steve R. have also been great and helpful. Service experience overall was extremely poor however, with it taking around 4 hours of phone calls and 5 months of waiting to get a key replacement under warranty due to the service and parts members as Tustin Lexus not reaching out to me to follow up on these issues. My first appointment to replace the key, the parts department was not informed that they had to order parts even though I was told an invoice had already been sent from corporate, so I went home empty handed. It took me telling them to directly contact the service manager who I had to reference by name to get them to actually order the keys. At the end of the day it felt like the level of service provided by a luxury brand was not up to my expectations. More

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Great customer service with very nice people. The place is clean and well maintained. Excellent! The place is clean and well maintained. Excellent! More

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Service advisor was great on explaining everything to me about my vehicle service . Car was finished and washed in a timely manner. about my vehicle service . Car was finished and washed in a timely manner. More

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Chase was great! Had me test drive a few vehicles and everytime had my interests in mind. He directed me to a vehicle that met my asthetic, mpg req, and overall was g Had me test drive a few vehicles and everytime had my interests in mind. He directed me to a vehicle that met my asthetic, mpg req, and overall was great company. I would buy another car here. More

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Tustin Lexus was very an accommodating with my schedule and time frame. Services completed on time Steve Rivera was excellent in communicating and making sure the needed services get done on time . and time frame. Services completed on time Steve Rivera was excellent in communicating and making sure the needed services get done on time . More

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All the staff members went above and beyond and made my experience soo much less stressful than car buying normally is. experience soo much less stressful than car buying normally is. More

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The card was repaired with engine failure in 30/45 days . The service department was helpful and I got a loaner vehicle during the repair was done in my vehicle The service department was helpful and I got a loaner vehicle during the repair was done in my vehicle More

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They are super professional and kind. They have great customer service and price. Best dealer ever They have great customer service and price. Best dealer ever More

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