Ray Wood

Excellent customer Service. Robert Melendez was very nice and helpful! I would highly recommend Tustin Lexus! Robert Melendez was very nice and helpful! I would highly recommend Tustin Lexus! More

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I just bought a new lexus from Tustin lexus. Dealership staffs are friendly and helpful, especially my salesman Jaime Martinez, he was welcome me from first time we met. Unlike other lexus Deal Dealership staffs are friendly and helpful, especially my salesman Jaime Martinez, he was welcome me from first time we met. Unlike other lexus Dealership salesman didn't even say hi to me when I walked around to see the car just because I dressed very simple and drove an old car. He went out his way to help and explain and answer all my questions and concerns. I will definitely recommend my friends and relatives to come to this Dealership. I gave 4 stars because they did not buy back my trade in car $3000 as promised but tried to put down the buy back price to $2500. I know that my car worth more than that and they will make more money from my car. More

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Knowledgeable and efficient service. Great personable interactions with all the staff from sales to finance Great personable interactions with all the staff from sales to finance More

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Fantastic customer service. Helpful, kind, knowledgeable and not pushy salesmen. Love our new car! They kept us up to date on arrival of car. Start to finish excellent buyin Helpful, kind, knowledgeable and not pushy salesmen. Love our new car! They kept us up to date on arrival of car. Start to finish excellent buying experience. More

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The dealership is easily accessible and everyone we interacted with was extremely courteous and helpful. Jaimie, our salesperson was particularly good to work with. Offering his continued assistance on interacted with was extremely courteous and helpful. Jaimie, our salesperson was particularly good to work with. Offering his continued assistance on the workings of the vehicle is very much appreciated. More

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Dennis from service was great as always. He always gives me above and beyond service. He always gives me above and beyond service. More

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They took care of me ,made me feel right at home. Management, service writer,it was a very good experience. Thanks to everyone. Management, service writer,it was a very good experience. Thanks to everyone. More

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Prompt and cooperative agent. The cost is more on the high side. Loaning the car was very supportive. Thank you all. The cost is more on the high side. Loaning the car was very supportive. Thank you all. More

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Rex, our sales person and advisor was excellent in applying knowledge of product and customer relations! My wife and I were very comfortable at every point of the process of buying a vehicle site unse applying knowledge of product and customer relations! My wife and I were very comfortable at every point of the process of buying a vehicle site unseen. Our only regret was purchasing a catback exhaust on our new GX 550 which is very annoying inside the cabin at every level. Thanks to Rex for being our salesperson every step of the way and providing us insight of the GX 550! More

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Very friendly people in all areas of the Tustin Lexus business services. Personal approach for sales, low pressure approach by our salesperson, Eddie, was very much appreciated. He was helpful, informati business services. Personal approach for sales, low pressure approach by our salesperson, Eddie, was very much appreciated. He was helpful, informative and provided very helpful information that made our decision to buy a new car. More

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