Ray Sousa

When you buy a car from a dealership, you expect to be able to drive home without any trouble. Not from this dealership. Approximately 25 miles the oil light turns on and I have to pull over only to find able to drive home without any trouble. Not from this dealership. Approximately 25 miles the oil light turns on and I have to pull over only to find the the oil pan gasket is leaking. Now I have to walk to a gas station to purchase 5 qts of oil then walk back to my car and start to fill it. It would have cost them maybe 75-125 dollars to fix it but they couldn't/wouldn't do that. Also I recieved a text asking me to call the dealership and no one answered. Great customer service. More

by User-412c2ee01e Verified Customer Verified Customer

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Very welcoming we spoke to Vladimir and he did everything for me and my family to get another vehicle. Our previous vehicle a day earlier had A catastrophic engine failure me and my family are forever gratef for me and my family to get another vehicle. Our previous vehicle a day earlier had A catastrophic engine failure me and my family are forever grateful to Vladimir for working his magic More

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Great work! Very satisfied with service! The whole team was very accommodating and attentive during the buying process. Thank you all so much! Very satisfied with service! The whole team was very accommodating and attentive during the buying process. Thank you all so much! More

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It was a great, smooth and quick experience. David shared options, listened to my concerns, worked around the commercial offer and went above and beyond to make sure that i could get the most ou David shared options, listened to my concerns, worked around the commercial offer and went above and beyond to make sure that i could get the most out of the deal. I would definitely go back for a second car. thanks. More

by Julian Verified Customer Verified Customer

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MY GUY WAS OUTSTANDING WITH HIS KINDNESS AND PRODUCT KNOWLEDGE THANK YOU FOR YOUR HELP KNOWLEDGE THANK YOU FOR YOUR HELP More

by dtitussr Verified Customer Verified Customer

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Very friendly and helpfully david was amazing at what he does very satisfied with them does very satisfied with them More

by Michellegarner333 Verified Customer Verified Customer

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Muy profesionales y atentos,es un lujo visitar este sitio,no duden en venir y serán complacidos. sitio,no duden en venir y serán complacidos. More

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Happy with everything the guys were great. Will definitely recommend to my friends and family. Will definitely recommend to my friends and family. More

by gavin.sullivan66 Verified Customer Verified Customer

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Excellent service from start to finish! I recently purchased a car from Jacobs Mitsubishi in Wesley Chapel and couldn't be happier with the experience. The staff was professional, friendly, I recently purchased a car from Jacobs Mitsubishi in Wesley Chapel and couldn't be happier with the experience. The staff was professional, friendly, and truly helpful throughout the entire process. They answered all my questions with patience and made sure I felt confident with my decision. I highly recommend Jacobs Mitsubishi to anyone looking for a smooth and honest car-buying experience! More

by Vanessa Santini Verified Customer Verified Customer

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The sales people Obi and Fabian could not have been more helpful. Because of them I will continue to do business with Jacobs Mitsubishi, Also Ray Sousa the General Manager after a problem with pricing went helpful. Because of them I will continue to do business with Jacobs Mitsubishi, Also Ray Sousa the General Manager after a problem with pricing went out of his way to make sure he explained what had happened and make amends, he also took it upon himself to finish the paper work as the finance department was busy and he didn't want us to wait any longer. More

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