Ray Snapp
Ray Snapp at Byers Mazda
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Ray Snapp

Mazda Guest Specialist

Byers Mazda

2435 Billingsley Rd.
Columbus, OH 43235

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4.9
44 Reviews

Dealership Experience

1 yr, 3 mos

Languages Spoken

English English

4.9

44 Reviews

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44 Reviews of Ray Snapp

January 16, 2025

Dealership Rating
Employee Rating

Ryan helped me with shopping for new car. I would definitely recommend Ryan when shopping for new car at Byers Mazda More

by Tj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Wiswell

January 07, 2025

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Employee Rating

Ray sold me a vehicle with a transmission problem and Byers management never called me to address my concern. More

by Mike.anderson171974
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Josh Wiswell

Jan 14, 2025

Byers Mazda responded

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced with your vehicle and our lack of communication regarding your concern. Customer satisfaction is incredibly important to us, and it’s clear we fell short in your case. We would like the opportunity to make this right and address your concerns regarding the transmission issue. Please reach out to us so we can work toward a resolution. Your feedback helps us improve, and we appreciate your patience and understanding as we work to provide a better experience.

December 09, 2024

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Everyone was very friendly and made the process super fast. It was my first time leasing a car and everybody was very responsive and made sure I felt comfortable and understood everything. More

by Luke.fergus
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Josh Wiswell

Dec 19, 2024

Byers Mazda responded

Thank you for sharing your experience with us! We're thrilled to hear that the process was smooth and that you felt comfortable and supported during your first leasing experience. Your kind words mean so much to our team, and we’re always here to help if you need anything in the future. Enjoy your new ride!

December 03, 2024

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It’s easy to tell that Byers is a well ran dealership, with great associates that are happy to help. I have purchased several cars in the last 10 years, but I have to say that I felt the most at ease with More

by MelissaD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff, finance

Dec 19, 2024

Byers Mazda responded

Thank you so much for your thoughtful review! We're thrilled to hear that you had such a positive experience and felt at ease during your visit. It means a lot to know that our team members were able to make your car-buying process smooth and enjoyable. We'll be sure to share your kind words with both Ray and Jeff—they’ll be delighted to hear your feedback. Thank you again for choosing us, and we hope you enjoy your new vehicle!

November 27, 2024

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great experience. met the price was looking for and very quick and efficient process all around. More

by jlosterfeld
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 27, 2024

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From the initial looking at a car on the lot through many texts and finally stepping into the dealership, the staff, especially Ray, made everything so easy. Friendly, low pressure staff. I would definitel More

by brooksgwen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

November 20, 2024

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Very professional! I would recommend anyone looking for a new or preowned vehicle to stop by Byers Mazda! More

by BigDaddy1980
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

November 19, 2024

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My husband began searching for a new car a few months ago, and Ray was there to guide us every step of the way. He patiently answered all our questions and kept us updated on upcoming specials. Thanks to More

by Mntdemeter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 13, 2024

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Employee Rating

Ray Snapp sales expert and Tim Waddell General Manager gave my husband and myself a spectacular experience! We really felt the transparency of the transaction when we purchased our Mazda CX70. Everyone wa More

by Cravery11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Waddell, Josh Wiswell

October 04, 2024

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Employee Rating

The purchasing process was comfortable. The guy understood and found what we needed. I would recommend the dealership to others More

by Leo D
Recommend Dealer
Yes
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