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Ray Ruiz

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Ray Ruiz

Ray Ruiz | Page 4

Product Specialist and Leasing Consultant

Lehigh Valley Acura

333 State Avenue
Emmaus, PA 18049

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5.0

31 Reviews

Overview Reviews (31) Inventory (178)

5.0

31 Reviews

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31 Reviews of Ray Ruiz

March 05, 2021

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Not friendly whatsoever. Second I walked in he claims he’s “there for the customer.” Completely lied to our faces about multiple things related to the car. Went back in and he tried at all costs to avoid he’s “there for the customer.” Completely lied to our faces about multiple things related to the car. Went back in and he tried at all costs to avoid his customer that he tried screwing over. Absolutely terrible business More

by Tanner Ferraro

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

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Mar 30, 2021 -

Lehigh Valley Acura responded

Tanner - we are very sorry to learn of your dissatisfaction. It's our understanding that this all relates to a second key not coming with the pre-owned vehicle that you purchased. Once brought to the attention of our sales manager Eoin Walshe, he promptly made arrangements to provide you with a second key. We apologize for any dissatisfaction you experienced in dealing with Ray. We would appreciate any reconsideration after resolving this matter. Sincerely - Andrew Wright, Vice President

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