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Ray McKnight
Ray McKnight at Sands Chrysler Jeep Dodge RAM
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Ray McKnight

Service Manager

Sands Chrysler Jeep Dodge RAM

501 N West End Blvd
Quakertown, PA 18951

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4.7
187 Reviews

Dealership Experience

17 yrs, 9 mos

Industry Experience

23 yrs, 3 mos

4.7

187 Reviews

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187 Reviews of Ray McKnight

May 08, 2025

Dealership Rating
Employee Rating

Very trustworthy feels like home they do the best they can and how they explain what’s going on I appreciate them very much More

by jcelone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield, Dave LaBar, Karla Stark, Lexi Montero , Matt sands

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May 06, 2025

Dealership Rating
Employee Rating

They took care of my vehicle and kept me up-to-date along the way to be sure that I knew what was being repaired. More

by vzbatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield, Lexi Montero

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May 05, 2025

Dealership Rating
Employee Rating

This is the only dealership that I will take my vehicles to for service...besides Red Hill Ford. I've known the family for a long time...wonderful people. More

by tonywheels67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield, Dave LaBar, Karla Stark, Lexi Montero , Matt Sands, Glenn Peart

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May 01, 2025

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Employee Rating

No one will call the customer back or another Sands dealer. Customer service for this dealer is 1 out of 10. More

by allison.kyliehood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Amy Mansfield, Anthony Dizenzo, Joe Morales, Karla Stark

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May 02, 2025

Sands Chrysler Jeep Dodge RAM responded

allison.kyliehood, Thank you again for bringing your concerns to our attention. We’re glad we were able to resolve the issue to your satisfaction, and we truly appreciate your patience throughout the process. If you feel that your experience has improved and you're happy with how things were handled, we’d be grateful if you would consider updating your original review to reflect the outcome. Your feedback makes a big difference to our team and helps future customers as well. Thank you again for giving us the opportunity to make things right — we really value your support! Best regards, Dave LaBar General Manager

April 30, 2025

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Employee Rating

Great service. I will use them again. They took me as a walk in customer More

by todd.plyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield, Lexi Montero

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May 01, 2025

Sands Chrysler Jeep Dodge RAM responded

Hi Todd, Thank you for the kind words! We're glad we could assist you as a walk-in and provide the great service you deserve. We look forward to seeing you again! Thank youm Dave LaBar General Manager

April 29, 2025

Dealership Rating
Employee Rating

Anytime I take my vehicles in for any type of service. They’re always professional informative, very polite and make my visit a pleasant one that’s why I keep coming back. More

by vince5595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield, Lexi Montero

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April 24, 2025

Dealership Rating
Employee Rating

Great service. Very knowledgeable with quick service. They value your time and money. I drive 45 minutes to get my vehicle serviced. More

by daniellemilton64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield, Lexi Montero , Kenneth and Peter

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Apr 28, 2025

Sands Chrysler Jeep Dodge RAM responded

Thank you so much, Danielle, for your kind words and for being a loyal customer! We're honored that you choose to drive 45 minutes to have your vehicle serviced with us. Providing knowledgeable, efficient service while respecting your time and investment is very important to us. We truly appreciate your trust and look forward to continuing to take great care of you and your vehicle! Thank you, Dave LaBar General Manager

April 22, 2025

Dealership Rating
Employee Rating

Just great will go back & tell friends what good service you have a better keep it up More

by na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 28, 2025

Sands Chrysler Jeep Dodge RAM responded

Thank you, NA13, for your kind words and support! We’re so happy to hear that you had a great experience with us. Your recommendation to friends means the world to our team. We’ll be sure to keep up the good work and look forward to welcoming you back whenever you need us. Thanks again for choosing us!

April 19, 2025

Dealership Rating
Employee Rating

I love the service department. It's a rare that you find a place that you can trust to fix the issue and create new ones. The service is outstanding and they try to accommodate an More

by jdavis6205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield, Lexi Montero

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Apr 21, 2025

Sands Chrysler Jeep Dodge RAM responded

Thank you so much for the kind words! We’re so glad to hear you’ve had such a positive experience with our service department. We always strive to provide trustworthy service and make sure everything is taken care of properly. Your feedback means a lot, and we truly appreciate your continued trust in us. If there's ever anything we can do to make your experience even better, don't hesitate to let us know. We’re here to help! Best regards, Dave LaBar General Manager

April 11, 2025

Dealership Rating
Employee Rating

Amy is the most wonderful rep. I have ever dealt with to the point I would give her a raise. All the work and repairs have been done very well. Thank you all. More

by a2quest4
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield

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Apr 14, 2025

Sands Chrysler Jeep Dodge RAM responded

Wow—thank you for such a thoughtful and generous review! Amy truly is a standout, and we’re so glad to hear she’s made such a positive impression. We’ll definitely pass along your kind words to Amy. We’re also happy to hear you’ve been pleased with the quality of work and repairs. Thanks again for your trust and support—we look forward to seeing you next time! Thank you, Dave LaBar General Manager

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