Ray McKnight
Ray McKnight at Sands Chrysler Jeep Dodge RAM
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Ray McKnight

Service Manager

Sands Chrysler Jeep Dodge RAM

501 N West End Blvd
Quakertown, PA 18951

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4.8
178 Reviews

Dealership Experience

17 yrs, 8 mos

Industry Experience

23 yrs, 2 mos

4.8

178 Reviews

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178 Reviews of Ray McKnight

April 11, 2025

Dealership Rating
Employee Rating

Amy is the most wonderful rep. I have ever dealt with to the point I would give her a raise. All the work and repairs have been done very well. Thank you all. More

by a2quest4
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield

Apr 14, 2025

Sands Chrysler Jeep Dodge RAM responded

Wow—thank you for such a thoughtful and generous review! Amy truly is a standout, and we’re so glad to hear she’s made such a positive impression. We’ll definitely pass along your kind words to Amy. We’re also happy to hear you’ve been pleased with the quality of work and repairs. Thanks again for your trust and support—we look forward to seeing you next time! Thank you, Dave LaBar General Manager

April 10, 2025

Dealership Rating
Employee Rating

The work was not performed properly even after I brought it back a second time. Never handed me a new paper for the alignment. They just handed me the keys and said it was done properly. As soon as I drove More

by kstrauss114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lexi Montero

Apr 17, 2025

Sands Chrysler Jeep Dodge RAM responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your overall service experience. Can you please contact me at your earliest convenience? Best, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

Apr 17, 2025

kstrauss114 responded

Please call me at your earliest convenience. 267-222-0905 Thank you, Kim Strauss

April 08, 2025

Dealership Rating
Employee Rating

Friendly employees knowledgeable about their vehicles willing to work with you to make a sale More

by jls1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield

Apr 14, 2025

Sands Chrysler Jeep Dodge RAM responded

Thank you for the great review! We’re glad to hear our team made you feel welcome and confident throughout the process. We always aim to provide helpful, pressure-free support and work with our customers to find the right fit. Your kind words mean a lot, and we hope you’re enjoying your new vehicle! Thank you, Dave LaBar General Manager

April 08, 2025

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Employee Rating

Amy Mansfield and crew were amazing! From drop off to pick up. Great communication along the way and absolutely the best service experience I have ever had at a dealership. Thank you all More

by briantodic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield, Lexi Montero , Tony Dizenzo

Apr 14, 2025

Sands Chrysler Jeep Dodge RAM responded

Brian, Wow—thank you so much for the amazing review! We’re thrilled to hear that Amy Mansfield and the team delivered the best service experience you’ve ever had at a dealership. From drop-off to pick-up, clear communication and top-notch care are exactly what we strive for. We’ll be sure to share your kind words with the whole crew—they’ll really appreciate it. Thanks again, and we look forward to serving you next time! Thank you, Dave LaBar General Manager

April 05, 2025

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Employee Rating

Great Service & Communication. Nice place to wait for your car to be repaired. Very friendly and professional staff More

by jasontschmidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2025

Sands Chrysler Jeep Dodge RAM responded

Hi Jason, We are happy to hear that your service and the communication from the staff have been great! Thank you for your business and see you at your next service. Thank you, Dave LaBar General Manager

April 03, 2025

Dealership Rating
Employee Rating

just a great job as usual from the sands team as usual would give 10 stars if i could love the service department there More

by Robertvendetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield, Lexi Montero

Apr 14, 2025

Sands Chrysler Jeep Dodge RAM responded

HI Robert, We are so happy to hear your service experience was great! Thank you for the kind words and see you at your next service. Thank you, Dave LaBar General Manager

April 03, 2025

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Employee Rating

All of the employees at Sands are pleasant and easy to work with. The service department is awesome!! More

by harrox1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2025

Sands Chrysler Jeep Dodge RAM responded

Thank you so much for the kind words! We’re so glad to hear that your experience with the entire Sands team was a positive one—and that our service department stood out. We take pride in creating a friendly, hassle-free environment, and it’s great to know that came through in your visit. We appreciate your support and look forward to helping you again in the future! All the best, Dave LaBar General Manager

Apr 14, 2025

Sands Chrysler Jeep Dodge RAM responded

Thank you so much for the kind words! We’re so glad to hear that your experience with the entire Sands team was a positive one—and that our service department stood out. We take pride in creating a friendly, hassle-free environment, and it’s great to know that came through in your visit. We appreciate your support and look forward to helping you again in the future! All the best, Dave LaBar General Manager

March 26, 2025

Dealership Rating
Employee Rating

Service team was unhelpful and not transparent. They originally stated that I would have a new radio delivered within 10-15 days on 3/9, however, it was found that after 10 days of waiting, the rad More

by danieljackson1656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dave LaBar

March 24, 2025

Dealership Rating
Employee Rating

Great experience and very nice people! Got my truck in and out in less than 45 minutes More

by ddcast1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield, Lexi Montero

Mar 25, 2025

Sands Chrysler Jeep Dodge RAM responded

ddcast1, Thank you for your great review! We’re so glad to hear you had a positive experience with us and that we were able to get your truck in and out quickly. We strive to provide efficient and friendly service, and we truly appreciate your feedback. We look forward to serving you again soon!

March 20, 2025

Dealership Rating
Employee Rating

I always have a pleasant experience when dealing with the service department. Will continue dealing with them More

by robertallem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield, Lexi Montero

Mar 21, 2025

Sands Chrysler Jeep Dodge RAM responded

Robert Allem, Thank you for your great feedback! We're thrilled to hear that you consistently have a pleasant experience with our service department. We truly value your loyalty and appreciate your trust in us. We look forward to continuing to serve you and ensuring your satisfaction for years to come!

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