

Dealership Experience
17 yrs, 10 mos
Industry Experience
23 yrs, 4 mos
196 Reviews
Write a Review196 Reviews of Ray McKnight
May 30, 2025
For the second time, my Wrangler displayed a problem with a recall involving the clutch. I dropped off my Jeep around 7:45 am that morning and heard nothing all day. No updates. I texted the service dept. a recall involving the clutch. I dropped off my Jeep around 7:45 am that morning and heard nothing all day. No updates. I texted the service dept. using the text they sent me but nothing. I finally called after 5 pm and was told they were still working on it and wanted to keep it until the following day. That wasn't a problem, but letting me know so I could let my ride back to Sands know would have been the courteous thing to do. It was ready the next morning, but they again couldn't find a problem. Instead of just admitting they couldn't find anything, of course, they blamed it on "improper clutch operation." I have been driving a manual transmission for most of my life and know how to operate a clutch. Never have I had a clutch need to be replaced or heat up no matter the driving conditions. I understand that sometimes nothing can be found BUT - blaming me - the operator - isn't acceptable. More
Other Employees Tagged: Amy Mansfield, Lexi Montero
May 29, 2025
I always have a great experience when dealing with this dealership. always a great experience dealership. always a great experience More
Other Employees Tagged: Amy Mansfield, Lexi Montero
May 28, 2025
She made my service easy and made sure my questions were answered correctly ight away answered correctly ight away More
Other Employees Tagged: Amy Mansfield, Andrew Devine, Lexi Montero
May 26, 2025
They were quick getting the car in and quick getting it out, while keeping us well informed on what was necessary. Pleasant atmosphere! out, while keeping us well informed on what was necessary. Pleasant atmosphere! More
Other Employees Tagged: Amy Mansfield, Karla Stark, Lexi Montero
May 24, 2025
They all are vey helpful they know what when where to go to get things done very profession friendly to get things done very profession friendly More
Other Employees Tagged: Amy Mansfield, Lexi Montero
May 16, 2025
Amy is always super knowledgeable, very courteous and helpful. Always a great experience. I will definitely be back and recommend her helpful. Always a great experience. I will definitely be back and recommend her More
Other Employees Tagged: Amy Mansfield, Lexi Montero
May 12, 2025
quick and professional experience. Would definitely recommend if you're looking for quality work, at a fair price with professionals, this is the place to go. Would definitely recommend if you're looking for quality work, at a fair price with professionals, this is the place to go. More
Other Employees Tagged: Amy Mansfield
May 11, 2025
Staff is always pleasant and always asks is i ever need anything. I have never had a bed experience when i come in. anything. I have never had a bed experience when i come in. More
Other Employees Tagged: Amy Mansfield, Lexi Montero
May 10, 2025
Kept me up to date on what was going on with the servicing of my Jeep Renegade I was very satisfied. servicing of my Jeep Renegade I was very satisfied. More
Other Employees Tagged: Lexi Montero
May 08, 2025
Very trustworthy feels like home they do the best they can and how they explain what’s going on I appreciate them very much can and how they explain what’s going on I appreciate them very much More
Other Employees Tagged: Amy Mansfield, Dave LaBar, Karla Stark, Lexi Montero , Matt sands


