Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Ray Lugo
Refer Me
41 Reviews
41 Reviews
Write a Review
41 Reviews of Ray Lugo
Verified Customer
January 15, 2025
Carlos Torres was knowledgeable and attentive throughout the whole buying process. I would recommend him to anyone looking for a new vehicle. the whole buying process. I would recommend him to anyone looking for a new vehicle. More
by jlutzow7
Other Employees Tagged: Rehan Kazi, Carlos Torres, Pedro Moreno, JC Kent, May Mathez
January 14, 2025
From sales to finance the process was simple, professional and easy. Skylar was attentive and helpful. I will definitely be back for my next business purchase. professional and easy. Skylar was attentive and helpful. I will definitely be back for my next business purchase. More
by JZAPPIER
Other Employees Tagged: Skylar Viviano
December 24, 2024
Was a pleasure to purchase the car at the dealership, real professional and great customer service and great customer support. real professional and great customer service and great customer support. More
by walter9498
Other Employees Tagged: Skylar Viviano, Leo Ugodnikov, Carlos Torres
October 12, 2024
Amazing service and and I got a great deal! I would definitely recommend university Dodge to anyone close to me or family or friend I would definitely recommend university Dodge to anyone close to me or family or friend More
by TOPOFTHELINERESOURCES
Other Employees Tagged: Justin Forero, Babu Sheri, Will Lazo, Leo Ugodnikov, Rodrigo Martinez, Rehan Kazi, Carlos Torres, Kevin Aicher, Pedro Moreno
February 13, 2024
Came in for a specific problem and request. Asked to have USB hub changed out. Within 30 seconds writer said no whole radio needs to go. Asked him to please look at it have the tech look at it. Asked to have USB hub changed out. Within 30 seconds writer said no whole radio needs to go. Asked him to please look at it have the tech look at it. Also said I would pay for the hub and if didn’t fix it then we can go from there. Calls after lunch and says that need new radio. That tech plugged in usb cord and that’s how he knows. No scan, no troubleshooting just an update from service writer for commission. Picked up truck and took to a trusted mechanic across town. Changed out usb hub ($40 part) and problem solved. I’ll never be back for anything, not first incident with service. Multiple incidents of dishonesty and or incompetence, either way we can’t do business. Good bye More
by jdelvek
January 06, 2024
Ray Lugo is a sleaseball. We were talking with him to purchase a truck and the whole time he just strung us along because there was another buyer and he couldn't be honest abo We were talking with him to purchase a truck and the whole time he just strung us along because there was another buyer and he couldn't be honest about it. He wrote up a buyers order and said he would email it the same day but we never got it. We called the next day and he finally emailed it. We would ask questions about the deal and he would take 2+ hours to respond and was in a hurry to get off the phone. Then he gave us some xx that he was waiting on a quote for a shipping price. The next day he called to say it had sold. He should have just been honest from the beginning instead of stringing us along. Do not ever do business at this dealership and avoid Ray at all costs. More
by m1071
October 08, 2023
Everyone at the dealership was very helpful and respectful. This was my 4th vehicle purchase from University Dodge and it won’t be my last. Thanks to everyone that helped me. I’ll see you all soon respectful. This was my 4th vehicle purchase from University Dodge and it won’t be my last. Thanks to everyone that helped me. I’ll see you all soon More
by tgogovska_2001
Other Employees Tagged: Babu Sheri, Carlos Torres, Kevin Aicher, Pedro Moreno, Jacob Perez , Phil Ballas, George Jorge, Edwin Rhodes, Miguel Santos
Dealership Inventory (656 Vehicles)
