Ray Loutfala

He made our first Mercedes purchase an enjoyable and easy experience . It will not be our last one. Thanks George!!! experience . It will not be our last one. Thanks George!!! More

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Great experience, outstanding customer service, extremely friendly staff…highly recommended if you are in the market for a Mercedes. friendly staff…highly recommended if you are in the market for a Mercedes. More

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Ray did a great job -he was honest and made sure to let me know what to expect!!! me know what to expect!!! More

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Great dealership to work with. Service department is so accommodating. Have used them for years. Sales staff and financing are very professional. Service department is so accommodating. Have used them for years. Sales staff and financing are very professional. More

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Ray was a very nice salesperson. He helped make the purchase of my car so easy. Great knowledge of products. He helped make the purchase of my car so easy. Great knowledge of products. More

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Gary is such a great salesman! He is so professional and willing to help us find our dream car. He know our needs and try his best to find the car for us. We are satisfied with our He is so professional and willing to help us find our dream car. He know our needs and try his best to find the car for us. We are satisfied with our new car! We will keep working with him when we need another new car. We will also introduce Gary to our friends if they have needs. Very good purchase experience! More

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Ray was very helpful and informative throughout the process from the initial visit and kept us informed through the build of the car! process from the initial visit and kept us informed through the build of the car! More

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Ray went out of the way multiple times to be sure we knew what we were going to get, then keeping us up to date as the pandemic messed everything up. And he made the new car experience perfect. what we were going to get, then keeping us up to date as the pandemic messed everything up. And he made the new car experience perfect. More

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George was really helpful and spot on with what I needed. Overall it was wonderful buying experience, thanks to George!! Overall it was wonderful buying experience, thanks to George!! More

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My wife wanted to test drive a MB 2021 GLA250. We had two MB dealers to choose from, MB of Cary or MB of Raleigh. We chose MB of Raleigh even though it was 15 miles further than MB of Cary. The reason for ch MB dealers to choose from, MB of Cary or MB of Raleigh. We chose MB of Raleigh even though it was 15 miles further than MB of Cary. The reason for choosing MB of Raleigh was because we've had previous experience with the General Manager Bonnie Gramling at Leith Nissan in Cary. Bonnie arranged a test drive with Brand Specialist Ray Loutfala. The GLA 250 met my wife's requirements for comfort , ease of driving and visibility. It's no wonder Ray is a Brand specialist ! He explained every feature , option and the different ways you can configure the GLA. As of Tuesday Feb 8, 2022, my wife is now driving a MB 2022 GLA 250! We want to thank the entire staff for helping us obtain the GLA 250. Most of all, special thanks to Bonnie , Ray and Farhan. In our opinion, Bonnie should be proud of all the people at MB of Raleigh. Thanks ! Highly Recommend MB of Raleigh More

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