Ray Loutfala
Ray Loutfala at Mercedes-Benz of Raleigh
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Ray Loutfala

Brand Specialist

Mercedes-Benz of Raleigh

5607 Capital Blvd
Raleigh, NC 27616

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5.0
20 Reviews
5.0

20 Reviews

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20 Reviews of Ray Loutfala

November 06, 2024

Dealership Rating
Employee Rating

He made our first Mercedes purchase an enjoyable and easy experience . It will not be our last one. Thanks George!!! More

by thorntonhoffman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 07, 2024

Mercedes-Benz of Raleigh responded

We're delighted to hear that George made your first Mercedes-Benz of Raleigh experience enjoyable and easy. Thank you for choosing us, and we look forward to assisting with future purchases!

November 04, 2024

Dealership Rating
Employee Rating

Great experience, outstanding customer service, extremely friendly staff…highly recommended if you are in the market for a Mercedes. More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brianna Britt, Mark Stomp

Nov 04, 2024

Mercedes-Benz of Raleigh responded

Mike, we're delighted to hear you had a great experience with us at Mercedes-Benz of Raleigh! Thank you for the high recommendation and kind words about our team. Enjoy your new ride!

April 28, 2023

Dealership Rating
Employee Rating

Ray did a great job -he was honest and made sure to let me know what to expect!!! More

by Bobcat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 28, 2023

Mercedes-Benz of Raleigh responded

Thank you for the review! We are so glad to hear that Ray delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Mercedes-Benz of Raleigh!

February 26, 2023

Dealership Rating
Employee Rating

Great dealership to work with. Service department is so accommodating. Have used them for years. Sales staff and financing are very professional. More

by Toni Marshburn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Proctor, Kassandra Benson

Feb 27, 2023

Mercedes-Benz of Raleigh responded

Toni, thank you for the review! We are thrilled to hear that you had a successful experience working with the Mercedes-Benz of Raleigh team. Safe travels, and we hope to see you back!

February 14, 2023

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Employee Rating

Ray was a very nice salesperson. He helped make the purchase of my car so easy. Great knowledge of products. More

by Toni Marshburn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Proctor

Feb 15, 2023

Mercedes-Benz of Raleigh responded

This review means a lot to us! Thank you for choosing Mercedes-Benz of Raleigh and for sharing your thoughtful feedback about Ray. We hope to see you again!

July 07, 2022

Dealership Rating
Employee Rating

Gary is such a great salesman! He is so professional and willing to help us find our dream car. He know our needs and try his best to find the car for us. We are satisfied with our More

by Juechen He
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Feldman, Jacob Clark

Jul 08, 2022

Mercedes-Benz of Raleigh responded

Juechen, your review is music to our ears! We're thrilled Gary delivered attentive service that accommodated your needs and ensured you got the car you wanted. We're honored to have him on the Mercedes-Benz of Raleigh team to earn the confidence of wonderful customers like you. Enjoy your new ride!

June 10, 2022

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Employee Rating

Ray was very helpful and informative throughout the process from the initial visit and kept us informed through the build of the car! More

by Tracie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 10, 2022

Mercedes-Benz of Raleigh responded

We're so pleased Ray was able to provide a fantastic car-buying experience for you, Tracie. Thank you for the shoutout. We're always here to help! - Mercedes-Benz of Raleigh

March 25, 2022

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Employee Rating

Ray went out of the way multiple times to be sure we knew what we were going to get, then keeping us up to date as the pandemic messed everything up. And he made the new car experience perfect. More

by mercedes-survey
Recommend Dealer
Yes
Mar 25, 2022

Mercedes-Benz of Raleigh responded

Thank you for taking the time to share your five-star review with the Mercedes-Benz of Raleigh team! We work hard to provide this high standard of service, and it's fantastic to see this reflected in your visit with Ray. Thanks for the understanding during these uncertain times, and we hope you enjoy your new car!

February 16, 2022

Dealership Rating
Employee Rating

George was really helpful and spot on with what I needed. Overall it was wonderful buying experience, thanks to George!! More

by api
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Brown

Feb 17, 2022

Mercedes-Benz of Raleigh responded

Congratulations on your purchase! It is terrific to hear that George and the team made your experience so positive and successful. Thank you from all of us at Mercedes-Benz of Raleigh!

February 11, 2022

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Employee Rating

My wife wanted to test drive a MB 2021 GLA250. We had two MB dealers to choose from, MB of Cary or MB of Raleigh. We chose MB of Raleigh even though it was 15 miles further than MB of Cary. The reason for ch More

by Randy
Friendliness
Recommend Dealer
Yes
Feb 11, 2022

Mercedes-Benz of Raleigh responded

Randy - Thank you so much for taking time to share this feedback about your time working with our Mercedes-Benz of Raleigh team. We love to hear that you and your wife were able to find a great vehicle. Congratulations on your wife's new 2022 Mercedes-Benz GLA250! It means a lot that you would commend Bonnie, Ray, and Farhan, and we are grateful for your support. Safe travels to you and your family!

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