Ray DeCastro
Ray DeCastro at Jerry's Toyota

Ray DeCastro

Finance Manager

Jerry's Toyota

8001 Belair Road
Baltimore, MD 21236

3.6
45 Reviews

Ray has been in the auto industry since 1999 and he has been here at Jerry's since 2015. Hobbies & Interests include family, basketball and football.

3.6

45 Reviews

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45 Reviews of Ray DeCastro

November 29, 2024

Dealership Rating
Employee Rating

We received excellent service when purchasing our new Camry from the time we entered the dealership until we drove out the parking lot. Stuart made this the easiest process, walking us through every step More

by barbjeun1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 09, 2024

Jerry's Toyota responded

We're thrilled to hear that you had such a positive experience working with Stuart and the team at Jerry's Toyota! It's wonderful to know that the entire car-buying process was smooth and enjoyable. We strive to provide exceptional customer service, and we're glad that we were able to meet your expectations. Thank you for choosing Jerry's Toyota. We appreciate your business and look forward to serving you again in the future.

May 16, 2024

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They used to be much better before now not that great they even don’t give me my free car wash after the service and I did bought the car from this dealer and I should get free car wash with each service More

by safi95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 17, 2024

Jerry's Toyota responded

We are sorry to read your review, if you have any questions regarding service or car washes please email or call our GM, mattb@jerrystoyota.com

April 23, 2024

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Employee Rating

managers are worse then managers in used car dealerships, I am not sure if owner is aware of mangers shady practices, dealership not recommended at all, very, very bad experience, Salesman Lee was honest More

by fnsaikali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Matt Bukowski

Apr 24, 2024

Jerry's Toyota responded

Thank you for providing feedback on your experience with us. We do apologize that your experience was a less-than-stellar one. We will provide your review to our management team for their attention to this matter.

April 19, 2024

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Employee Rating

Huge thank you to the whole Jerrys Toyota sales team. The Customer Service was outstanding and I was able to get the exact car I was looking for! Khalid D. thank you for a smooth ride from start to finis More

by Anastasia G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 19, 2024

Jerry's Toyota responded

Thank you for providing such a wonderful review of your experience with our staff! We are happy to have you join our Jerry's family and look forward to assisting you with your vehicle on future visits!

October 25, 2023

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Employee Rating

The team they keep in employment are trained by themselves to work in harmony to satisfy your demands and expectations! A++++++++ you can trust Jerry’s ability to provide you with the best deal More

by Bil l tim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Son, Ashley Jackson, Herman Jones, Joe Kramer, Adam Harrow , Sydnie Kurek, Keon Lambert, All on parking lots and greeters

Oct 26, 2023

Jerry's Toyota responded

Thank you for sharing your review, we appreciate your business!

October 17, 2023

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Super fast transaction, with a hassle free financing process. All the staffs were friendly and welcoming. More

by jonasnatalie34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Thompson, Mary Lee

Oct 22, 2023

Jerry's Toyota responded

Thank you for providing feedback on your experience with us! Congratulations on your new vehicle!

October 14, 2023

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Employee Rating

Randlall was quick to help us find a small hybrid that mer all our needs. More

by Susan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randall, Krista

Oct 15, 2023

Jerry's Toyota responded

Congratulations on your new vehicle! We appreciate your kind words on Randall and the services provided during your purchasing experience. Thank you for choosing Jerry's!

September 07, 2023

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Employee Rating

This was a terrible experience. We will never recommend anyone to go to Jerry's Toyota. If you want the standard "sleezy salesperson" stereotype, Jerry's is the place to go. This wa More

by nmastin2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Randall (Salesperson)

Sep 08, 2023

Jerry's Toyota responded

Thank you for providing feedback on your experience with us. We apologize your experience has warranted this review and will provide this review to our management team for their attention.

February 28, 2023

Dealership Rating
Employee Rating

Had an excellent overall experience purchasing a new vehicle. Paul was professional and very knowledgeable throughout the process. Left Jerry’s a satisfied customer and would recommend Paul if you’re in More

by DnAvls
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Paul Southard

Feb 28, 2023

Jerry's Toyota responded

Thank you for providing such a positive review on Paul and the purchasing experience at Jerry's! Congratulations on your new Toyota and we hope you enjoy the ride! If you need anything at all, please feel free to reach out to us!

January 19, 2023

Dealership Rating
Employee Rating

Friendly and was a pleasure to work with on new truck purchase. I’d recommend this dealership. More

by Hoffbarry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Herman Jones

Jan 20, 2023

Jerry's Toyota responded

Thank you for providing us a positive review on Herman & Ray! Congratulations on your new truck and we look forward to seeing you on your first service visit!

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