Ray Baller

They have very good customer service. They don't discriminate and they are with you until the end. I recommend them 100% They don't discriminate and they are with you until the end. I recommend them 100% More

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I wouldn’t go anywhere else they have great service and they treat you like family and the most amazing part of my visit was Ms.Cherish she is such an amazing person and very helpful and knowledgeable she they treat you like family and the most amazing part of my visit was Ms.Cherish she is such an amazing person and very helpful and knowledgeable she is the Best! Thank you Cherish and the Basil Family! More

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Salesman Ray Baller was so courteous and friendly. He showed us multiple cars in my price range, explained things about the cars capabilities. He handled my sale professionally. I highly recommend He showed us multiple cars in my price range, explained things about the cars capabilities. He handled my sale professionally. I highly recommend him if you are looking for a new or used car. More

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They are very transparent, friendly and pay attention to what customers want/need. Ray and Chris helped me walk out with our dream car from Basil Sheridan dealership with simple, swift and convenient way. W what customers want/need. Ray and Chris helped me walk out with our dream car from Basil Sheridan dealership with simple, swift and convenient way. Will definitely recommend family and friends to them. More

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I have to say, I experienced the worst customer service in America today. I don't know how they've managed to stay in business for this long. When I called the service department, the lady who answered the in America today. I don't know how they've managed to stay in business for this long. When I called the service department, the lady who answered the phone did not seem to enjoy her job and did not want to listen to my concerns. She ended up hanging up on me." I like Sal to call me asap. More

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Overall, it was a good experience with Basil Resale on Sheridan. Steve, the salesperson I worked with, was great and did a fantastic job. There was miscommunication about my old car I traded in. It had t Sheridan. Steve, the salesperson I worked with, was great and did a fantastic job. There was miscommunication about my old car I traded in. It had to be towed to Basil and I informed Basil that I wanted all the items in the old car to transfer to the new car. Instead, the car was towed away across state without my knowledge. Basil contacted the junk yard where it was towed and informed them of the items I needed returned. Supposedly, they are going to ship them back to Basil via Fedex. A part also had to be shipped to a Basil Ford dealer in Niagara Falls where they took the Ecosport I had purchased to pass inspection, It did take a week to get the car back, but it finally came. Outside of these two issues, I was happy with how I was treated at Basil and give my recommendations for buying a car at Basil Resale. More

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I had a great experience at Basil Resale Sheridan. Ray Baller gave me a very good deal on a Honda Accord, everything went smoothly, and he was very efficient during the entire process. He was also ver Ray Baller gave me a very good deal on a Honda Accord, everything went smoothly, and he was very efficient during the entire process. He was also very polite and respectful throughout our interaction. Just look for the guy with the big smile and he will take good care of you. More

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I loved my experience at basil on Sheridan It was a bit of a challenge getting me approved but Ray made it happened which was a miracle. I’m for ever a customer Awesome experience of a challenge getting me approved but Ray made it happened which was a miracle. I’m for ever a customer Awesome experience More

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Most of us have certain expectations when we approach a dealer to buy our car. Wipe your mind of preconceptions. Basil resale doesn't just raise the bar - it sets a new Gold Standard in customer service fo dealer to buy our car. Wipe your mind of preconceptions. Basil resale doesn't just raise the bar - it sets a new Gold Standard in customer service for the automotive industry. I went with a heavy heart to sell my car because of serious medical issues. I was deeply touched with the unparalleled compassion and professionalism I received from Patrick and Justin at Basil resale. These two young gentlemen went above and beyond proficiency; their experience with cars and people is clearly remarkable. The car meant more than transportation to me, and they immediately recognized this. The vehicle was in excellent condition and they quickly realized the loving care displayed, and by understanding the situation, conducted the transaction with the utmost compassion and graciousness. As far as I'm concerned you can search the planet over and never find better people to deal with. Basil resale, Patrick and Justin are among the few rare individuals who still personify "old world customer service." They offered me the highest possible price, came and picked up the car, took care of all the paperwork and delivered a check - right to my home. To say this is rare indeed, is an understatement. I was treated with warmth and respect - unparalleled service in today's business environment. Go see Basil - it doesn't get any better! More

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Great friendly service! Ray Baller treated me like a family member! He is awesome! I am happy with my purchase! Ray Baller treated me like a family member! He is awesome! I am happy with my purchase! More

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