Ravi Rothenberg

Corwin Toyota Boulder responded

Thank you for your honest review. We're thrilled to hear that Ravi provided you with a great experience — we'll be sure to pass along your kind words to him. We're sorry to hear, however, that your experience with Jason in finance didn't meet your expectations. Your feedback is important, and we take it seriously as we work to improve every part of our process. We truly appreciate you taking the time to share your thoughts and for choosing Corwin Toyota Boulder. Please reach out to us so we can make things right.

Corwin Toyota Boulder responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

Corwin Toyota Boulder responded

Thank you for the great feedback! We’re happy to hear that the process of purchasing your new car and trading in your old one was smooth and efficient. Our team works hard to make every step as easy and stress-free as possible, and it’s great to know that came through in your experience. Enjoy your new vehicle!

Corwin Toyota Boulder responded

Thank you so much for the kind words! We’re so glad Ravi was able to guide you through the process with patience and thoughtfulness. It means a lot that you trusted his opinion and even referred him to your friends—that’s the highest compliment we can receive. We’re thrilled you had such a positive experience, and we’ll be sure to pass along your thanks to Ravi! Best, The Corwin Toyota Boulder Team

Corwin Toyota Boulder responded

Hi there, Thank you for taking the time to share your experience. We’re sorry to hear that we didn’t meet your expectations regarding pricing and time estimates. Your feedback is important to us, and we’ll be using it to help improve our communication and transparency moving forward. If there’s anything we can do to follow up or make things right, please don’t hesitate to reach out. — The Corwin Toyota Boulder Team

Corwin Toyota Boulder responded

Thank you for sharing your feedback! We’re so glad to hear that the staff was great, scheduling was easy, and that you enjoyed the free coffee and helpful service during your visit. We also really appreciate you mentioning the kindness of one of our employees letting you borrow their personal phone charger! We do apologize for the areas that didn't meet your expectations. We understand how frustrating it can be to receive an unsolicited offer to buy your car, and we’ll work on ensuring those are handled more appropriately. Regarding the Wi-Fi, we’ll take note of the lack of information and work on making it clearer for future guests. As for the settings on your car, we completely understand how inconvenient it must have been to reset everything. We’ll make sure to review the process with our team so that your car’s settings are better preserved in the future. We truly value your feedback and hope to provide a smoother experience during your next visit. Thanks again for bringing these points to our attention!

Corwin Toyota Boulder responded

Thank you for your feedback, Diana. We’re sorry to hear that your experience didn’t meet expectations. We strive to provide clear communication and transparency, so we’d love the opportunity to address your concerns directly. Please feel free to reach out to us, and we’ll work to resolve this for you.

Corwin Toyota Boulder responded

Thank you so much for sharing your positive experience with us! We are thrilled that Ravi Rothenberg provided excellent service and appreciate your recommendation.

Corwin Toyota Boulder responded

Thank you so much for sharing your positive experience with us! We are thrilled that Ravi provided excellent service, and we appreciate your recommendation.

Corwin Toyota Boulder responded

Thank you so much for sharing your positive experience with us! We are thrilled that both Kim and Ravi provided excellent service. We appreciate your recommendation