Raven Rasberry
Raven Rasberry at Big Star Cadillac

Raven Rasberry

Greeter

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

5.0
43 Reviews
5.0

43 Reviews

Write a Review

43 Reviews of Raven Rasberry

November 17, 2024

Dealership Rating
Employee Rating

Most amazing dealership in Houston. Every one is so helpful. They great you by name when I drive up. More

by BERNADETTE.SELLERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

Nov 18, 2024

BERNADETTE.SELLERS responded

You all are welcome and Amazing

October 24, 2024

Dealership Rating
Employee Rating

Great new look for the dealership. Service is always exceptional and all the employees are so nice. More

by loriclgh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 24, 2024

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

October 23, 2024

Dealership Rating
Employee Rating

Working with Lisa Velasco was amazing! I appreciate her professionalism and loving personality. I wouldn't purchase another Cadillac from anyone else. Lisa, continue to shine bright like a More

by Yausha
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis, Lisa Velasco

Oct 23, 2024

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 03, 2024

Dealership Rating
Employee Rating

Mario gave me an exceptional experience with my 1st Cadillac purchase. Complete comfort, complete care! Nothing at all was pressured, very exclusive experience thank you so much to the whole Big Star C More

by Dee.lopez84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica, Mario Paniagua , Deyme

Oct 03, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

October 02, 2024

Dealership Rating
Employee Rating

Gary was amazing! He made the process easy and worked to meet our needs. Big Star was a nice experience all around. More

by KENNYREDDIN
Recommend Dealer
Yes

Other Employees Tagged: Gary Yannibelli , Dayem

Oct 03, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

September 29, 2024

Dealership Rating
Employee Rating

The dealership is clean, process was fairly easy. I do not like having to state multiple times that I do not want specific add ons, warranty, etc. More

by severien78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Ramsland, Matthew Purvis , zzJune zzBarron

Sep 30, 2024

Big Star Cadillac responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

September 29, 2024

Dealership Rating
Employee Rating

Honest, fast and responsive; What you’d hope for in a vehicle purchase transaction. No high pressure sales, just good people and good prices. More

by Kory Kress
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis, Mario Paniagua

Sep 30, 2024

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

September 01, 2024

Dealership Rating
Employee Rating

Great service very knowledgeable staff and the coffee machine was very nice. I am sold More

by shawn.m.muir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 02, 2024

Big Star Cadillac responded

Thank you for your kind words. We are delighted that you had a great experience with our team. We look forward to serving you again. Happy motoring

July 25, 2024

Dealership Rating
Employee Rating

The dealership was not bad however we did feel like they could have worked with us more on the pricing. More

by Caddy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 25, 2024

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

July 01, 2024

Dealership Rating
Employee Rating

As always Bobby does an outstanding job i get in and out promptly. Bobby ensures his team does the job fast, correct the first time, but over all safely. More

by granados.ram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2024

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

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